Family Support Specialist II - Healthy Families

Polk County BoCC; Bartow (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Direct Deposit

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

FRS Retirement

10 Paid Holidays

Paid Time Off

Tuition Reimbursement

Education Incentives

Deferred Compensation

Wellness Incentives

Employee Assistance Program (EAP)

Free Employee Gym

Free Employee Health Clinic

Job summary

Polk County Board of County Commissioners (BoCC) seeks a Family Support Specialist II (Bilingual) within Healthy Families in Bartow, FL. The role focuses on home visitation to promote healthy child development and strengthen parent-child interactions, serving at-risk families and coordinating with community resources.

The position emphasizes bilingual communication, case planning, documentation, and collaboration with supervisors and partners to empower families toward self-sufficiency.

Qualifications

• Graduate of an accredited high school or GED with two years’ family support experience.
• Must possess a valid driver’s license and be able to secure a Florida driver’s license at the time of employment.
• Ability to provide transportation for self on home visits to participants.
• At least two years’ experience working with children and families.
• Experience working with culturally diverse populations.

Responsibilities

• Establishes trusting relationships with at-risk families via regular home contact.
• Works with individuals, families and groups to improve home environments.
• Develops family support plans with goals and activities with parents and supervisor.
• Completes paperwork related to family contact and program evaluation.
• Meets with supervisor weekly to evaluate participant status.
• Acts as liaison between families and community agencies; arranges transportation as needed.

Skills

Bilingual

Education

High school diploma or GED with 2 years’ family support experience

Job description

JOB DESCRIPTION

FAMILY SUPPORT SPECIALIST II - BILINGUAL - HEALTHY FAMILIES

Healthy Families is a free, voluntary, home visitation program designed to promote and enhance the healthy development of children and families. The program (parenting classes, parenting programs) promotes positive parenting and works to reduce negative childhood outcomes, including abuse and neglect.

The program offers outreach services designed to build trusting relationships, promote positive parenting, enhance maternal-infant bonding and attachment, enhance the child’s physical, emotional and educational development, and enhance parent-child interaction. Assistance also is provided to participating families in the use of available community services and resources.

SALARY

Pay Grade 8, $17.53 Hourly, Non-Exempt

WORK LOCATION AND SCHEDULE

2135 Marshall Edwards Dr. Bartow, FL 33830

Monday - Friday, 8:00AM - 4:30PM

EMPLOYEE BENEFITS

• Direct Deposit, Bi-Weekly Pay Checks
• Medical, Dental, Vision
• Life Insurance
• FRS Retirement
• 10 Paid Holidays
• Paid Time Off
• Tuition Reimbursement
• Education Incentives
• Deferred Compensation Plan
• Wellness Incentives
• Employee Assistance Program (EAP)
• Free Employee Gym
• Free Employee Health Clinic

Polk County BoCC is a Certified Age-Friendly and Drug-Free Workplace

MAJOR FUNCTIONS

Must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below:

Works with individuals, families and groups in order to optimize the home environment for the physical and mental well-being of children who are at risk of being abused/neglected and their families. Assists in strengthening the parent/child relationship through improving parenting skills and empowering families to become self-sufficient.

ILLUSTRATIVE DUTIES

• Establishes a trusting relationship with at-risk families by initiating and maintaining regular participant contact with them in their home.
• Works with individuals and groups.
• Establishes a family support plan with goals, objectives, and activities in collaboration with parents and supervisor.
• Responsible for completing various paperwork related to family contact and program evaluation.
• Meets with supervisor on a weekly basis to evaluate participant status.
• Assists parents in making and attending appointments for doctors, social service agencies, etc.
• Acts as a liaison between families and other community agencies and will provide/arrange transportation for the participant as appropriate.
• Attends regular staff meetings, case staffing, in-services training and other meetings as required.
• Documents home visit observations and activities in a consistent and timely manner.
• Demonstrates an ability to work independently and as part of a team.
• Consistently follows County, Healthy Families Polk and Healthy Families Florida policies and procedures.
• Acts as a mentor to new employees in a Family Support Worker I position.
• Conducts peer reviews on a regular basis to assist with the quality improvement of the program.
• Performs related duties as required.

KNOWLEDGE, ABILITIES AND SKILLS

Demonstrated ability to accept individual differences. Ability to follow proper universal precautions and infections control techniques per policy. Responsible for maintaining a professional and safe department and work area in line with established Safety Policies and the image desired for the organization. Maintains and demonstrates current knowledge and operational techniques on all pieces of equipment utilized by this position. Ability to use curriculum, developmental, and assessment tools.

Ability to become familiar with community resources and utilize such resources to meet participant’s needs. Ability to satisfactorily implement case plan. Responsible for attending required meetings, required services, conferences, etc. Must possess good interpersonal skills. Must have the ability to relate to participants in a non-judgmental manner while maintaining cultural sensitivity. Ability to display a positive guest relations attitude. Ability to deal tactfully with clients, co-workers, community agencies and the general public. Ability to work harmoniously within Healthy Families Polk, with professional and non-professional employees within and outside the organization. Ability to work well as part of a team and be able to function independently when needed. Ability to read, write, and understand the English language. Ability to provide/arrange transportation for participant as appropriate.

Knowledge of parent/child interaction, child development, adolescent development and adolescent issues, adult development, adult issues and the dynamics of child abuse and neglect. Knowledge of and familiarity with community resources and/or possess skills to identify and utilize such resources. Ability to satisfactorily implement family support plans. Demonstrates beginning ability to apply basic counseling skills. Shows continuing motivation/initiative to learn and apply new skills. Ability to recognize a need for professional intervention and make appropriate/effective referrals.

May be required to lift, move, and/or maneuver equipment and supplies not to exceed forty-five (45) pounds. Must possess sight/hearing senses. May be exposed to safety hazards, contaminations, and infectious diseases including HIV and Hepatitis virus.

MINIMUM QUALIFICATIONS

• Graduate of an accredited high school or possess an acceptable equivalency diploma and have two (2) year experience in family support work.
• Must possess a valid driver’s license and be able to secure a valid Florida driver’s license at the time of employment.
• Ability to provide transportation for self on a daily basis to complete scheduled home visits with participants.
• Must provide proof of valid insurance with the minimum coverage required by Florida law.
• A comparable amount of related training and experience may be substituted for the minimum qualifications.
• At least two (2) years’ experience working with or providing services to children and families.
• At least two (2) years’ experience working with the culturally diverse populations present among the site’s target population (economically disadvantaged, minorities, etc.).
• At least two (2) years’ demonstrated knowledge of infant and child development (through babysitting, childcare, and/or classroom work).
• At least two (2) years’ experience in a job or environment requiring openness to reflective practice. (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.).

SPECIAL REQUIREMENTS

• Applicants, including rehires are required to complete a Level 2 background screening (FBI Check) prior to employment.
• Applicant must also sign the Healthy Families Florida Standards of Confidentiality and Information Sharing Form, The Department of Children and Families Security Agreement Form and the Affidavit of Good Moral Character form prior to employment.
• Must be willing and able to work a flexible schedule to accommodate the needs of the program participants.
• Must have a home telephone at the time of employment as employee is subject to call.
• Any Healthy Families staff personally involved in a Department of Children and Families investigation is required to notify their direct supervisor.
• Due to the nature of the work done by Healthy Families, this type of incident and/or failure to report such an incident may put the program in a position of public disrepute and therefore result in disciplinary action for the employee.
• The Healthy Families Division is responsible for assisting in the Emergency Management Operations for Polk County in the event of an emergency such as a hurricane.
• The Healthy Families Division staff may be called upon to staff special needs shelters or assist with arranging transportation for participants.
• This position may be required to report for work when a declaration of emergency has been declared in Polk County.

SPECIAL PREFERENCES

• Bilingual abilities a plus.
• Prefer applicants have an associate’s degree in social services or a related field.
• Infant mental health endorsement preferred.