Program Supervisor

The Village Network; Wooster (OH); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

PTO 232 hours (first year)

6 paid holidays

Annual bonuses

Job summary

The Village Network is seeking a Program Supervisor in Wooster, OH to provide direct supervision of staff and clinical support aligned with our mission. You will oversee group activities, support treatment plans, and ensure safe, therapeutic environments for youth and families.

Ideal candidates have a Bachelor's degree or 3+ years of relevant experience, plus strong communication and de-escalation skills. Competitive salaries, PTO, and holidays are part of the package.

Qualifications

• Bachelor's degree in Social Work, Psychology, or related field, or 3+ years of relevant experience.
• 2 years of supervisory experience in youth services or similar setting.
• Strong communication, de-escalation, and time-management skills.

Responsibilities

• Provides formal supervision of direct care staff and conducts performance reviews.
• Manages outpatient groups and supports treatment plans for residents.
• Maintains scheduling, on-call coverage, and administrative tasks to meet licensing and safety standards.
• Handles youth discipline situations and crisis interventions as needed.
• Performs other duties as required.

Skills

Communication skills

De-escalation

Time management

Staff supervision

Computer literacy

Education

Bachelor's degree in Social Work or Psychology

Tools

Word

Excel

EHR (Electronic Health Records)

Job description

Job Details

Level: Experienced

Job Location: Wooster Campus - Wooster, OH 44691

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $56,280.00 - $60,300.00

Job Shift: Any

Job Category: Nonprofit - Social Services

Who We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

Working at The Village Network:

• The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
• Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
• Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.
• 232 hours (YES 29 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
• 12-year history of providing annual bonuses, as well as offering PTO Buybacks.
• Advancement Opportunities: The village network is a growing organization and we aim to promote from within.

Summary, Job Description, and Qualifications

Job Title: Program Supervisor

Reports To: Community Coordinator or Program Manager

Direct Reports: None

Summary

As a partner in building brighter futures for youth and their families, your role will be to provide direct supervision and other related technical and clinical support activities that align with The Village Network’s Mission, Vision & Values.

Essential Tasks, Duties, and Responsibilities

• Provides formal supervision of direct care staff including, but not limited to providing instruction and direct observation in behavior management, creation of a positive environment, communication skills, and developing appropriate/therapeutic relationships. Provides performance reviews andensures yearly training is completed to DCY standards.
• Works with groups and ensures proper coverage (with staff) and provides feedback to direct supervisor regarding implementation of outpatient groups. Complete accompanying paperwork. Supports the treatment plans for each resident within group and assists Clinical Therapist with developing intervention techniques.
• Requires extensive on-call responsibilities including, but not limited to handling emergency situations and helping during staff shortages for any reason (ex. severe weather, makes campus rounds to assist staff as needed) Completes other administrative tasks including, but not limited to, creating weekly staffing schedule; approving vacation/other time off and arranges coverage for absent staff; inspects facilities to ensure licensing, health, safety, and maintenance requirements are met; assisting during special events, recreation time, and transportation efforts; and requisitioning/approving provisions including clothing, canteen orders, and Christmas shopping.
• Involvement in youth discipline situations on a daily basis with individuals or groups, as the need arises, including Juvenile Court involvement and crisis intervention.
• Performs other duties as required.

Knowledge, Skills, and Abilities

• Ability to use a computer; familiarity with Word, Excel, and Electronic Health Record (EHR).
• Bachelor Degree in Social Work, Psychology, or related field or 3+ years of relative experience required.
• 2 years previous experience working with adolescents with some supervisory experience.
• Strong communication skills, de-escalation/conflict management skills, and time management skills.
• If after shift, the supervisor retains on-call status, the supervisor must remain within 25 minutes of campus.
• Valid Ohio Driver’s License and maintains a driving record that allows that individual to be insurable with the insurance company providing The Village Network with vehicle insurance.

Physical Demands

• Ability to comply with The Village Network requirements for using restraints including sufficient strength and completion of extensive training.
• Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
• Must be able to lift 20 pounds independently.
• Must be able to remain alert to problems, needs or emergencies that might arise on any shift, maintaining a safe environment for the clients.
• Ability to communicate (verbal and written) with all levels or personnel, internal and external to the company.

Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.