Program Supervisor

Sunshine Residential Homes; Surprise (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Sunshine Residential Homes seeks a motivated Program Supervisor to support daily field operations across our residential group homes. This role travels between sites, providing hands-on guidance to House Managers and ensuring quality care and compliance.

The ideal candidate has supervisory experience in child welfare or related fields, with strong leadership and communication skills. A current AZ driver's license, fingerprint clearance, and access to a personal vehicle are required.

Qualifications

• High school diploma or equivalent required.
• Some college education preferred; bachelor's degree preferred.
• Minimum 3 years supervisory experience in child welfare or related field.
• Must be 21 years or older; valid AZ driver license with clean 5-year record.
• Fingerprints clearance card or eligibility to obtain one; own vehicle with proof of insurance.
• Strong leadership, communication, organization and problem-solving skills.

Responsibilities

• Provide operational support and oversight across multiple residential group homes.
• Assist Program Managers and House Managers with daily field operations.
• Offer guidance, coaching, and hands-on support to House Managers.
• Conduct routine visits to homes to assess operations and identify improvements.
• Ensure homes meet quality standards, regulatory compliance, and agency policies.
• Address staffing and residential needs as they arise.
• Maintain a safe, structured environment for children and staff.
• Communicate concerns and recommendations to Program Management.
• Travel between assigned locations using company vehicles.
• Support additional field operations and program needs as directed.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Travel between locations

Education

High school diploma or equivalent

Some college education preferred

Bachelor's degree preferred

Job description

Description

Sunshine Residential Homes is seeking a motivated and experienced Program Supervisor to support daily field operations across our residential group homes. This position serves as an extension of the Program Management team, providing hands‑on support, guidance, and assistance to House Managers to ensure consistent operations, quality care, and compliance across all residential locations.

The Program Supervisor will travel between multiple group homes, utilizing company vehicles to provide on‑site assistance, address operational needs, and help maintain agency standards. The ideal candidate has previous supervisory experience in child welfare, behavioral health, residential services, or a related field and is comfortable working in a fast‑paced, hands‑on leadership role.

Key Responsibilities

• Provide operational support and oversight across multiple residential group homes.
• Serve as an extension of Program Managers by assisting with daily field operations and supporting House Managers.
• Provide guidance, coaching, and hands‑on assistance to House Managers when operational challenges arise.
• Conduct regular visits to residential homes to assess operations, identify areas needing improvement, and provide additional support.
• Help ensure all homes maintain quality standards, regulatory compliance, and adherence to agency policies and procedures.
• Assist with addressing staffing, program operations, and residential home needs as they arise.
• Support consistency in daily operations and promote a safe, structured, and supportive environment for children and staff.
• Communicate operational concerns, observations, and recommendations to Program Management.
• Travel between assigned residential locations using company‑provided vehicles.
• Assist with additional field operations and program needs as directed by leadership.

Schedule

This position offers one of the following four‑day schedules:

• Sunday–Wednesday: 11:00 AM–10:00 PM
• Wednesday–Saturday: 11:00 AM–10:00 PM

Requirements

• High school diploma or equivalent required.
• Some college education preferred.
• Bachelor's degree preferred.
• Minimum of 3 years of supervisory experience within a child welfare agency or related organization.
• Must be 21 or older
• Must have a VALID AZ driver license with CLEAN 5 Year driving record
• Must have a level 1 Fingerprint Clearance card or be eligible to obtain one
• Must have personal vehicle and proof of auto insurance
• Strong leadership, communication, organization, and problem‑solving skills.
• Ability to provide guidance and support to staff and management teams.
• Ability to travel between multiple residential locations.
• Ability to work independently while collaborating with leadership.