Program Supervisor

Breathe Project; Homestead (Allegheny County); On-site; USD 36,000 - 39,000; Full time

Job summary

Devereux/TCV Community Services seeks a Program Supervisor for its STAIRS residential program in the Homestead area, Pittsburgh, PA. You will lead a multidisciplinary team, supervise direct care staff, and ensure a safe, therapeutic environment for youth with autism and developmental disabilities.

This role requires at least one year of supervisory experience, a human-services degree, and a commitment to compliance with licensing and CARF standards. The schedule is 2pm-10pm.

Qualifications

• Bachelor’s degree with at least twelve credits in a human services discipline and two years direct care experience; or 60 college credits and three years direct care experience.

Responsibilities

• Supervise and support direct care staff, including task assignments and performance feedback.
• Oversee daily residential program operations, including activities, schedules, and staff coverage.
• Assist with program planning, quality assurance, and communication with families and external agencies.
• Manage program budgets with a focus on efficiency, cost-effectiveness, and best practices.
• Provide crisis prevention and intervention support using approved techniques and protocols.
• Coach staff on effective crisis response and safety procedures.
• Ensure compliance with internal policies and external regulatory standards (e.g., licensing, CARF, Joint Commission).
• Monitor and report changes in resident behavior or health to the appropriate team members.
• Ensure accurate documentation of treatment services, incidents, and safety interventions.
• Mentor and orient new staff, providing guidance on policies and procedures.
• Conduct timely performance evaluations for direct reports.
• Delegate tasks effectively and foster a culture of accountability and ownership.
• Maintain up-to-date training and actively pursue professional development opportunities.

Skills

Supervisory experience

Crisis intervention

Program budgeting

Regulatory compliance

Staff training

Education

Bachelor’s degree with human services credits and direct care experience

Job description

Position: Program Supervisor

Rate: $26.33 - $28.50 per hour

Full Time Shift: 2pm-10pm

Location: Homestead Area of Pittsburgh, PA

Start a new career with purpose and impact!

We’re excited to welcome a new Program Supervisor as we launch an innovative residential treatment program dedicated to supporting children and adolescents with autism or intellectual disabilities and co-occurring behavioral health needs.This is a unique chance to be part of a multidisciplinary team committed to improving lives, empowering families, and shaping a program from the ground up. If you’re passionate about making a difference and excited to help create a safe, supportive, and transformative environment, we invite you to bring your expertise and enthusiasm to this meaningful new chapter.

Position Summary:

Devereux/TCV Community Services is seeking a Program Supervisor for our new STAIRS program, an intensive residential treatment program for youth with autism and developmental disabilities. The program serves youth with significant behavioral challenges and skill deficits who have not made progress in less restrictive settings.

The Program Supervisor plans and implements residential program services for assigned residents.Assists in providing supervision of residents in program activities and leisure time, on and off facility grounds. Maintains a safe and therapeutic treatment environment that meets the physical, emotional, and personal needs of program residents.Provides leadership, guidance and support to staff in assigned program.

Primary Responsibilities Include:

• Supervise and support direct care staff, including task assignments and performance feedback.
• Oversee daily residential program operations, including activities, schedules, and staff coverage.
• Assist with program planning, quality assurance, and communication with families and external agencies.
• Manage program budgets with a focus on efficiency, cost-effectiveness, and best practices.
• Provide crisis prevention and intervention support using approved techniques and protocols.
• Coach staff on effective crisis response and safety procedures.
• Ensure compliance with internal policies and external regulatory standards (e.g., licensing, CARF, Joint Commission).
• Monitor and report changes in resident behavior or health to the appropriate team members.
• Ensure accurate documentation of treatment services, incidents, and safety interventions.
• Mentor and orient new staff, providing guidance on policies and procedures.
• Conduct timely performance evaluations for direct reports.
• Delegate tasks effectively and foster a culture of accountability and ownership.
• Maintain up-to-date training and actively pursue professional development opportunities.

Being a Program Supervisor at Devereux/TCV has its advantages!

• Transform Lives: Help youth with autism and complex behavioral needs make meaningful progress.
• Team-Based Care: Work alongside a skilled, multidisciplinary team.
• Family Involvement: Empower families through training and active participation.
• Growth Opportunity: Gain valuable experience in intensive behavioral treatment.
• Educational Collaboration: Support skill-building across home, school, and community.

Interested in advancing your career? Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition and student loan repayment!

EDUCATION:Bachelor’s degree from an accredited college with at least twelve credits hours in a human services discipline to include but not limited to psychology, sociology, social work, education, pastoral counseling, political science, heath, recreation, criminal justice, counseling; and a minimum of two years direct care experience; OR 60 college credits from an accredited college with at least twelve credit hours in a human services discipline (as described above), and three years direct care experience.

EXPERIENCE:Minimum of one year of supervisory experience required.

PHYSICAL REQUIREMENTS:Significant amounts of walking, sitting, and standing. Some lifting and/or managing resistance required related to applying physical intervention techniques – upwards of 75-100 lbs. or more. Some repetitive wrist/hand movements, normal hearing and vision. Occasional use of computers and office equipment. Occasional driving of Devereux-TCV vehicles for business purposes.Ability to meet 100% mastery of Safe and Positive Approaches (S&PA) techniques.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.