Program Supervisor

Community Bridges, Inc.; Albuquerque (NM); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

5 weeks PTO

Health care savings

401K with employer match

Tuition reimbursement

Pet insurance

Wellness programs

Job summary

Community Bridges, Inc. (CBI) seeks a Program Supervisor to lead day-to-day program operations, train and schedule staff, and ensure policy adherence. The role includes direct service as needed and coordinating with partners and funders.

The supervisor will manage HMIS data quality and reporting, support quality assurance through shadowing, and uphold the agency's commitment to compassionate care and recovery support for clients.

Qualifications

• Highschool diploma or GED required; associate degree or higher in a field related to behavioral health preferred.
• Minimum of one year of behavioral health direct-service work in shelter, transitional or permanent supportive housing settings.
• Certification: Recovery Coach or Certified Peer Support Worker required within 90 days of hire.
• Current NM Driver's License in good standing; clean MVR.
• Ability to pass a pre-employment background check.

Responsibilities

• Oversee day-to-day program operations; provide guidance to staff; manage scheduling, training, and quality assurance.
• Provide direct service as needed and participate in staff shadowing for QA purposes.
• Ensure HMIS data quality, including daily staffing emails, service transactions, and case notes per policy.

Skills

Behavioral health experience

Recovery Coach certification

NM Driver's License

Background check clearance

Education

Highschool diploma or GED

Associate degree or higher in behavioral health

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Program Supervisor will be responsible for the day-to-day operations of the program, providing guidance and directions to assigned staff including but not limited to training, scheduling, skills and knowledge verification, and ensuring staff adhere to agency policy and procedure. In addition, the Program Supervisor will be responsible for providing direct service to members as needed, participating in staffing and shadowing staff for quality assurance purposes. The Program Supervisor will be responsible for positively representing the program and agency, providing coordination between various community partners, assisting with program presentations, and participating in meetings with the funder when determined necessary. The Program Supervisor will be responsible for the data quality of the HMIS entries, ensuring staff complete daily staffing emails, services transactions, and case notes as indicated in the program specific desktop procedures. The Program Supervisor is responsible for ensuring staff thoroughly document their efforts according to CBI Policy and Procedure and is responsible for continuously reviewing HMIS reports.

Skills/Requirements

• Highschool diploma or GED required. Associate degree or higher in a field related to behavioral health preferred.
• Minimum of one (1) year of behavioral health related work experience providing direct service in a shelter, transitional or permanent supportive housing setting.
• Minimum of six months of recovery from substance use and/or mental health disorders preferred.Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire.
• Current NM Driver's License (valid and in good standing).
• Clear 39-month Motor Vehicle Record (MVR).
• Ability to pass a pre-employment background check required.

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!

CBI Values your Career and has lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities

Our 26 locations are all state-of-the-art facilities that provides top notch integrated care. We are proud to adhere to a no wrong door treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!