Program Success Manager

Mayo Clinic Healthcare; Rochester (MN); Remote; USD 95,000 - 134,000; Full time

Job summary

Mayo Clinic is seeking a Program Success Manager to oversee the MCP Accelerate Program. This 100% remote role involves managing relationships with cohort companies, developing onboarding processes, and ensuring the success of the program through strategic initiatives. Ideal candidates will possess strong communication skills and a business background with a focus on technology.

Benefits

Medical multiple plan options

Dental flexible coverage

Vision affordable plan

HSA and FSAs for eligible expenses

Competitive retirement package

Qualifications

• 5-7 years experience in Business Development or market research.
• Demonstrated understanding of the technology industry.
• Ability to communicate technology-derived product solutions.

Responsibilities

• Manage the biannual 20-week Accelerate Program.
• Serve as a point of contact for cohort companies.
• Develop and execute operational onboarding for selected companies.

Skills

Communication

Relationship Management

Strategic Thinking

CRM

Initiative

Education

Bachelor's degree in Business or related field

MBA or Master’s degree in a related field (preferred)

Tools

CRM tools

Engagement management tools

Job description

CityRochester

StateMN

RemoteYES

DepartmentMayo Clinic Platform

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
  
  

Responsibilities

The primary purpose of this role is to ensure smooth operation and cohort company success during the 20-week MCP Accelerate Program. The Program Success Manager will work together with other Accelerate Success Managers to organize, execute, and innovate our MCP Accelerate Program. The position will be responsible for the following essential functions:

• Responsible for managing biannual 20-week Accelerate Program.
• Serve as a point of contact for cohort companies participating in the Accelerate Program.
• Develop and execute operational and technical onboarding for selected companies in combination with technical and education teams.
• Develop and maintain key metrics to ensure Program success and facilitate the Mayo Clinic Internal Committee review.
• Assist with strategic expansion of the Accelerate Program.
• The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties and skills. Other duties may be added or assigned.
  
  

Qualifications

A Bachelor’s degree in Business or related field is required. 5-7 years’ experience in Business Development, Market Research, serving as a Business Analyst, or other relatable experience. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage a high energy program and several clients simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others. Experience with CRM and other engagement management tools.MBA or Master’s degree in a related field is preferred.

Experience With Startup Companies Is Preferred.

Exemption Status

Exempt

Compensation Detail

$95,534 - $133,764 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, Normal Business Hours 100% Remote. This position may work remotely from any location within the US. 20%+ travel may be required This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

Not Applicable

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Julie Melton