Program Specialist - Rental Assistance Office

Springfield Housing Authority; Town of Springfield (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Springfield Housing Authority in Wisconsin seeks a Program Specialist for the Rental Assistance Office. The position operates M-F 8:00 am–4:30 pm, with a rate of $21.58/h and an excellent benefits package.

Responsibilities include reviewing tenant applications for basic eligibility, issuing vouchers, and evaluating client progress to determine additional assistance needs. On-site inspections and hearings may be required.

Qualifications

• High school diploma or equivalent required.
• At least one year of general office/clerical experience.
• Experience with computers and office software preferred.
• Attention to details, data and documentation required.
• Effective written and verbal communication skills required.
• Bi-lingual Spanish preferred.

Responsibilities

• Receive and review tenant applications to determine basic eligibility.
• Maintain records and prepare vouchers for clients.
• Evaluate progress and determine additional assistance needs.
• Communicate with property owners and dwelling representatives; compile housing lists.
• Assist tenants in finding rental housing with personal counseling.
• Arrange on-site inspections, report findings, and follow up repairs.
• Handle tenant or owner complaints and arrange hearings.
• Compute rent based on income and review against lease.
• Provide oral and written reports as required.
• Terminate ineligible tenants from the program.

Skills

Attention to detail

Data management

Interpersonal skills

Written communication

Verbal communication

Computer skills

Spanish bilingual

Education

High school diploma or equivalent

Tools

Office software

Office equipment

Job description

The Springfield Housing Authority, consistent with its equal opportunity and affirmative action policies, invites applicants for the position of: Program Specialist, Rental Assistance Office. M-F 8:00 am – 4:30 pm. Rate: $21.58/h, excellent benefits package.

Position will remain open until filled.

Duties:

Receive and review tenant applications to ensure basic eligibility for program participation. Maintain records. Prepare and issue vouchers to clients. Evaluate progress of clients ascertaining additional assistance as needed. Maintain active communication with property owners and representatives of dwelling owners compiling lists of available housing units. Assist prospective tenants in search of rental housing with personal assistance and counseling. Arrange for on-site inspections of units, prepare necessary report, and follow up on any repairs prior to occupancy. Receive tenant or property owner complaints and arrange for a hearing if problems cannot be resolved. Compute rent based on tenant income information and review against lease documents. Provide oral/written reports as required. Terminate tenants no longer eligible to participate in the program.

Qualifications: High school diploma or it equivalency. Knowledge of federal regulation preferred. At least one year experience in general office and clerical work, including computer work. Duties require attention to details, data and documentation, effective interpersonal skills, use of various office equipment and software. Effective written and verbal communications skills required. Bi-lingual (Spanish) preferred.