Overview:
We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.
We are seeking a dedicated and person-centered Program Specialist to support our Residential service line. In this role, you will serve as the programmatic lead for assigned Community Homes, ensuring individuals receive high-quality, coordinated supports that align with their goals, preferences, and Individual Support Plans (ISPs). You will play a key role in care coordination, regulatory compliance, documentation oversight, and collaboration with interdisciplinary teams to promote positive outcomes and quality of life.
What You'll Bring:
- A passion for supporting individuals with intellectual disabilities and autism.
- Strong organizational, problem-solving, and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to collaborate effectively with families, support coordinators, healthcare providers, and community partners.
- Commitment to person-centered planning and community inclusion.
- Strong attention to detail and documentation quality.
- Ability to balance multiple priorities while maintaining compliance and service excellence.
- Leadership skills that support coaching, accountability, and continuous improvement.
What You'll Have:
- Master's degree and one year of experience working directly with individuals with intellectual disabilities or autism; OR
- Bachelor's degree and two years of experience working directly with individuals with intellectual disabilities or autism; OR
- Associate degree or 60 college credits and four years of experience working directly with individuals with intellectual disabilities or autism.
- Experience supporting person-centered planning, ISP implementation, and regulatory compliance preferred.
- Medication Administration, CPR, and First Aid certifications upon hire.
- Valid driver's license and ability to meet agency driving requirements.
- Experience using electronic documentation and incident management systems.
- Successful completion of all required background checks and clearances.
A Typical Day May Include:
- Coordinating programmatic, health, behavioral, and social supports for assigned individuals.
- Participating in ISP development, annual reviews, assessments, and interdisciplinary meetings.
- Monitoring implementation of person-centered supports and ensuring services align with individual goals.
- Reviewing documentation for quality, accuracy, timeliness, and compliance with Chapter 6400 regulations.
- Preparing for audits, licensing inspections, and regulatory reviews.
- Conducting visits to Community Homes to monitor service quality and support implementation.
- Collaborating with Residential Supervisors, Nursing, Behavior Specialists, and Support Coordinators to ensure continuity of care.
- Supporting admissions, transitions, annual meetings, and discharge planning.
- Monitoring health and safety concerns and escalating risks when appropriate.
- Entering and following up on incident reports in accordance with agency and regulatory requirements.
- Providing guidance and training to staff on documentation, ISP implementation, and individual-specific supports.
- Supporting onboarding and ongoing staff development related to person-centered practices and compliance expectations.
- Participating in quality improvement initiatives, committees, and cross-functional projects.