PROGRAM SPECIALIST III-DOE - 48001098

Florida; Tallahassee (FL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan (FRS)

Paid holidays

Annual leave

Sick leave

Tuition fee waivers

Job summary

Florida Department of Education in Tallahassee seeks a Program Specialist III to support PK-20 Education Reporting and Accessibility. The role maintains the Bureau’s webpage, handles electronic communications, and provides technical assistance to end users under supervision.

Responsibilities include managing reports, coordinating with staff, and ensuring data presentation is clear and accessible, while safeguarding privacy and complying with state and federal regulations.

Qualifications

• One year of experience working in Excel.
• Experience using Adobe Acrobat Pro (Preferred but not required).
• Ability to provide work samples of writing skills for grammar, editing and communication review.

Responsibilities

• Maintain the Bureau’s webpage and format publications for plain language and accessibility.
• Serve as a liaison between requesters and programming staff.
• Manage electronic communications and ensure timely delivery of reports and data.
• Maintain and update request logs and support recurring report schedules.
• Deliver high-quality customer service and facilitate communication between technical staff and data requesters.

Skills

Multitasking

Communication skills

Attention to detail

Ability to learn new tools

Tools

Excel

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885724

Agency: Department of Education

Working Title: PROGRAM SPECIALIST III-DOE - 48001098

Division of Accountability, Research, and Measurement (ARM)

Bureau/Office of PK20 Education Information and Accessibility (PERA)

Location: Tallahassee Turlington Building

Position Title: Program Specialist III - DOE (CS)

Salary Range: Paygrade Min - $45,060.11

SALARY IS BASED ON CANDIDATE’S EXPERIENCE AND QUALIFICATIONS

OFFICE CONTACT:

JOB DESCRIPTION:

This position performs intermediate to advanced level work under the limited supervision of the Info Tech Business Consultant MGR – SES in the Bureau of PK-20 Education Reporting and Accessibility, Division of Accountability, Research, and Measurement. This position is responsible for maintain the Bureau’s webpage, managing electronic communications, and providing technical assistance to end users. Duties require the ability to manage multiple competing priorities and ability to adapt to evolving priorities, demands, and organizational needs while continuously acquiring and applying new skills and knowledge.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Maintains the Bureau’s webpage by formatting the publications for plain language, consistency, and making documents accessible in accordance with the Americans with Disabilities (ADA) Act.
• Serve as a liaison between requesters and programming staff.
• Manage electronic communications by coordinating with requesters to clarify needs and ensure accurate and timely delivery of reports and data.
• Maintain and update request logs, ensuring deadlines are met and supporting the development of recurring report schedules.
• Deliver high-quality customer service while facilitating communication between technical staff and data requesters.
• Assist in the production, analysis, and interpretation of reports.
• Format reports according to bureau standards, ensuring clarity through consistent titles, headers, and footnotes.
• Support end users by explaining and interpreting data in a clear and accessible manner.
• Identify and troubleshoots inconsistencies in data presentation, working with programming staff in developing effective solutions.
• Responsible for the dissemination of reports and information via bureau webpages.
• Safeguard data confidentially and ensure strict adherence to all applicable state and federal privacy laws and regulations.
• Performs related work as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior.
• Ability to perform under stressful conditions.
• Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of others.
• Ability to establish and maintain effective working relationships with others.
• Experience and ability in the development of web pages and use of community resources and comparable benefits.
• Ability to maintain accuracy and attention to detail.
• Ability to quickly learn new tools, plugins, or technologies.
• Ability to communicate technical information clearly to non-technical stakeholders.
• Ability to identify and troubleshoot potential issues and implement proactive solutions.
• Ability to demonstrate consistent and reliable attendance.

MINIMUM QUALIFICATIONS:

Required Licensure/Registration/Certification/Experience or Education:

• One year of experience working in Excel.
• Experience using Adobe Acrobat Pro (Preferred but not required)
• Ability to provide work samples of writing skills for grammar, editing and communication review.

FLORIDA DEPARTMENT OF EDUCATION MISSION STATEMENT

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida’s education system for students of all backgrounds and abilities. Our site reflects the cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all student within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually impaired, or disabled succeed either in school settings or careers – encouraging independence and self-sufficiency.

FDOE’s goal is to hire individuals to provide:

• Higher Student Achievement
• Seamless Articulation and Maximum Access
• Skilled Workforce and Economic Development

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions ( www.myfrs.com )

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program(Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Highly skilled, professional environment

* We care about the success of our employees.

* We care about the success of our clients.

* We are always improving our technology, our tools, our customer’s experiences and ourselves.

* A rewarding experience for reliable, compassionate and professional employees.

LEAVE INFORMATION: (CS)

• Annual Leave: All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month.
• Sick Leave: Career Service employees earn 8.667 hours of sick leave credits per month.

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 Background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted, or permitted to volunteer until the Level 2 screening results are received, reviewed and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purpose and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records checks through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service (CS), or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

Verification of Selective Service registration will be conducted prior to hire .

For more information, please visit the Selective Service website.

APPLICANT INFORMATION & HIRING REQUIREMENTS

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:
  • Any position held by a State of Florida agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months of more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months of more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include your supervisor names and phone numbers for reference checks or the contract information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

The State of Florida is an Equal Opportunity Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority in advance. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with section 112.0455, F.S. Successful applicants will be screened in accordance with Chapter 435, F.S., as applicable.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

If you experience problems applying online, please call the People First Service Center at [phone]

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.