Program Specialist (IDD & Autism Services)

London Approach; Harrisburg (Dauphin County); Remote; USD 70,000 - 75,000; Full time

Job summary

London Approach is seeking a Program Specialist for IDD & Autism Services. The role is primarily remote with travel across Pennsylvania to interview prospective clients and support program needs. Candidates must reside in PA and be able to travel throughout the state.

The position focuses on person-centered planning, program oversight, staff support, and regulatory compliance, including PA Chapter 6100 standards. Strong organizational and communication skills are essential.

Qualifications

• Requires at least 2+ years of experience with IDD/Autism.
• Strong knowledge of PA Chapter 6100 regulations and ISP processes.
• Experience with regulatory compliance and documentation.
• Ability to travel across Pennsylvania and work remotely.

Responsibilities

• Coordinate services to promote health, safety, independence, and community inclusion.
• Monitor ISPs, behavior support plans, and related documentation.
• Support DSP supervision and daily operations within your territory.
• Collaborate with Service Coordinators, families, guardians, and healthcare professionals.
• Participate in team meetings, person-centered planning, and goal development.
• Review program docs and conduct QA to ensure regulatory compliance.
• Identify service gaps and assist with corrective action plans.
• Coach and provide onboarding to DSPs and staff.
• Ensure incident reports are completed within timelines.
• Assist individuals and families in accessing community resources and inclusion opportunities.

Skills

Organizational skills

Communication

Problem-solving

Remote work

Interpersonal skills

Education

High school diploma

Bachelor’s degree in Human Services or related field

Tools

Electronic documentation systems

Microsoft Office

Job description

Program Specialist — IDD & Autism Services

Location: Candidates must reside in PA and be available to travel throughout the state

Employment Type: Full-time, Direct Hire

Salary: $70,000–$75,000, depending on experience

Hours: 8:30 a.m.–5:00 p.m.

We are seeking a Program Specialist for a human services organization supporting individuals with Intellectual and Developmental Disabilities (IDD) and Autism. This role combines person-centered service planning, program oversight, staff support, and regulatory compliance.

The position is primarily remote, with travel throughout Pennsylvania to interview prospective clients and support program needs. Candidates near Harrisburg, Lancaster, Reading, Scranton, or elsewhere in central and western Pennsylvania are encouraged to apply.

What You’ll Do:

• Coordinate services that promote individuals’ health, safety, independence, dignity, and community inclusion.


• Monitor and support Individual Support Plans (ISPs), behavior support plans, and related documentation.


• Support the daily operations of Direct Support Professionals (DSPs) within your territory.


• Collaborate with Service Coordinators, families, guardians, healthcare professionals, and community partners.


• Participate in team meetings, person-centered planning, and individual goal development.


• Review program documentation and conduct quality assurance activities to support compliance with Pennsylvania Chapter 6100 regulations and agency requirements.


• Identify service gaps, address concerns, and support corrective action plans.


• Provide coaching, onboarding support, and ongoing training to DSPs and program staff.


• Ensure incident reports are completed and addressed within required timelines.


• Help individuals and families access community resources and meaningful inclusion opportunities.


• Travel throughout Pennsylvania as needed, including interviewing prospective clients.

Qualifications:

• At least 2+ years of experience working with individuals with IDD and/or Autism.


• Strong understanding of Pennsylvania Chapter 6100 regulations.


• Experience with ISPs, person-centered planning, behavioral supports, documentation, and regulatory compliance.


• Ability to support DSPs and collaborate effectively with individuals, families, and service teams.


• Strong organizational, communication, and problem-solving skills.


• Ability to work independently in a remote and field-based environment.


• Proficiency with electronic documentation systems and Microsoft Office.


• Willingness and ability to travel throughout Pennsylvania.


• High school diploma required; bachelor’s degree in Human Services, Social Work, Psychology, Special Education, Rehabilitation, or a related field preferred.


• Certified Investigator certification, supervisory experience, staff training, or quality assurance experience is a plus.


• Primarily remote with some travel days as needed; frequency will be discussed during the interview process.


• Hands-on training and initial client visits alongside the Executive Director.


• Evening, weekend, or on-call availability may be needed depending on program requirements.

Employer-sponsored healthcare benefits are not offered.