Program Specialist, Facilities Operations

Rivian; Palo Alto (CA); On-site; USD 107,000 - 133,800; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Competitive insurance benefits

401(k) Plan

Employee Stock Purchase Program

Job summary

An innovative electric vehicle manufacturer in Palo Alto, CA, seeks a Program Specialist in Facilities Maintenance to oversee repair and maintenance efforts. The successful candidate will lead a team of facilities engineers, managing vendor relations and ensuring operational standards are met. They should possess extensive experience in facilities management, with strong organizational and communication skills. This position comes with a competitive salary and a comprehensive benefits package.

Qualifications

• 5+ years of experience in facilities management and workplace services.
• Project management experience highly preferred.
• Service-oriented personality, self-motivated, confident, and energetic.

Responsibilities

• Lead a team of outsourced facilities engineers to maintain quality standards.
• Manage third-party vendor relationships and scheduling of maintenance.
• Act as the primary point of contact for facility maintenance updates.

Skills

Attention to detail

Excellent communication

Problem-solving skills

Organizational skills

Collaborative attitude

Education

Bachelor’s Degree or equivalent experience

Tools

Google Workspace

Bluebeam Revu

Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

We are seeking an experienced, self-starting Program Specialist, Facilities Maintenance to lead our Workplace Repair and Maintenance efforts in Palo Alto, California. This role is designed for someone who can operate independently, serving as the primary onsite leader for Facilities Maintenance. The ideal candidate acts as the central coordinator for all maintenance activities, balancing the technical needs of the facilities with the expectations of leadership. You must be able to effectively communicate with engineers to ensure technical accuracy, but your primary focus is the strategic management of workflow: prioritizing incoming tickets, coordinating our engineering partners, and ensuring an impeccable environment. Collaborating with our engineering teams, prioritizing key tasks, and ensuring seamless operation. We are looking for a highly organized communicator who can transition seamlessly between technical troubleshooting and executive-level briefings.

Responsibilities

• Team Leadership: Lead and hold accountable a team of outsourced facilities engineers, ensuring work is performed to Rivian’s standards for quality, safety, and responsiveness.
• Vendor Management: Manage third‑party vendor and contractor relationships, focusing on scheduling preventative maintenance and upholding customer service standards when interacting with corporate staff.
• Operational Prioritization: Act as the central intake for all facility maintenance requests; triaging and prioritizing the daily ticket flow and ongoing maintenance to ensure resources are directed toward the highest-priority needs.
• Executive & Stakeholder Liaison: Serve as the primary point of contact for Palo Alto‑based leaders and executives, providing clear and professional updates on facility maintenance status and managing expectations.
• Strategic Oversight: Provide high‑level management for all maintenance and repair activities, leveraging technical knowledge to guide engineering teams.
• Internal Communication: Proactively communicate planned outages, maintenance schedules, and facility changes to all staff with clarity and empathy to minimize operational disruption.
• Emergency Response Management: Lead the onsite response for facility emergencies (e.g., power outages, leaks), managing both the technical resolution and the necessary stakeholder communications during and after business hours.
• Site Operations Partnership: Collaborate closely with the broader Site Operations team to maintain a comprehensive, real‑time view of all maintenance schedules and repair statuses.
• Budget & Compliance: Assist in the annual facilities operating budget for assigned sites and partner with the Safety team to ensure full code compliance.
• Quality Assurance: Oversee the successful completion of both preventive and corrective maintenance tickets, ensuring all work by external partners meets the required specifications and timelines.
• Landlord Communication: Coordinate essential maintenance, repairs, and services directly with the respective landlords and communicate as needed to ensure these items are properly addressed and maintained.

Qualifications

• Bachelor’s Degree or equivalent experience
• 5+ years of experience in facilities management and workplace services
• Project management experience highly preferred
• Upholds a positive, collaborative attitude
• Immense attention to detail
• Excellent communication, organization, and problem‑solving skills
• Proficient with Google Workspace and Bluebeam Revu
• A service‑oriented personality, self‑motivated, confident and energetic
• Ability to be flexible and change practices that are not accomplishing needed results

Pay Disclosure

The salary range for this role is USD $107,000–$133,800 for Palo Alto, CA based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus and equity awards.

We offer a comprehensive package of benefits for full‑time and part‑time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short‑term disability insurance, and long‑term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full‑time employee coverage is effective on their first day of employment. Part‑time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than April 15, 2026.

Equal Opportunity

Rivian is an equal‑opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.