Program Specialist (Durham)

Latino-Community-Credit-Union; North Carolina; On-site; USD 52,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Life and disability insurance

Generous paid time off

Job summary

Latino Community Credit Union is seeking a Program Specialist to support LCDC's strategic initiatives through program coordination, reporting, and administrative assistance. The role helps coordinate initiatives, track progress and deliverables, maintain program documentation, and support effective communication across programs and projects.

The ideal candidate is highly organized, execution-oriented, and passionate about community development, with strong project and program management skills

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Nonprofit Management, Project Management, Social Sciences, or a related field.
• Three (3) or more years of experience managing projects, programs, or community initiatives.
• Strong project management, organizational, and coordination skills.
• Experience managing multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build collaborative relationships across diverse stakeholder groups.
• Experience preparing reports, presentations, and executive-level communications.
• Proficiency with Microsoft Office Suite and project management software (Smartsheet, Asana, Monday.com, Microsoft Project, or similar).
• Bilingual English and Spanish preferred.
• Experience working with nonprofit organizations, community development organizations, financial institutions, or mission-driven organizations preferred.
• PMP, CAPM, or other project management certifications are preferred but not required.
• Ability to thrive in a multicultural environment and learn from our differences.
• Willingness to occasionally work evenings or weekends depending on community events or program needs.
• Physical requirements: Must be able to sit for extended periods, use the computer and telephone to complete work, and occasionally move objects up to 30 pounds.

Responsibilities

• Support the planning, coordination, and implementation of programs and initiatives aligned with LCDC's mission and strategic plan.
• Develop and maintain program plans, timelines, milestones, budgets, trackers, and reporting dashboards to support effective program execution.
• Build and maintain strong relationships with internal and external stakeholders, including individuals and organizations participating in LCDC programs and products.
• Monitor program performance by establishing and tracking key performance indicators (KPIs) and impact metrics.
• Prepare reports, presentations, and updates for executive leadership, the Board of Directors, funding organizations, and other stakeholders.
• Support the tracking and coordination of IRS, state, audit, and other applicable compliance requirements, as well as nonprofit governance and operational best practices.
• Identify program risks, resource constraints, and implementation challenges, developing mitigation plans as needed.
• Support continuous improvement efforts by implementing project management standards, documentation, and governance processes across the organization.
• Assist in evaluating new strategic opportunities, partnerships, and community initiatives consistent with LCDC's mission.
• Coordinate meetings, working groups, and stakeholder communications to ensure alignment and accountability across initiatives.
• Provide administrative and coordination support to the Project Management Office (PMO), including maintaining documentation, meeting coordination, reporting, and other project support activities as needed.
• Perform other duties as assigned in support of organizational objectives.

Skills

Project management

Organizational skills

Coordination

Communication skills

Stakeholder management

Report and presentation skills

Microsoft Office

Smartsheet

Asana

Monday.com

Bilingual English/Spanish

Nonprofit sector experience

PMP/CAPM certifications preferred

Education

Bachelor's degree in Business Administration, Public Administration, Nonprofit Management, Project Management, Social Sciences, or related field

Tools

Smartsheet

Asana

Monday.com

Microsoft Project

Microsoft Office Suite

Job description

Description

LCCU is hiring!

Your Contribution:

The Program Specialist is responsible for supporting the implementation of Latino Community Development Center (LCDC)'s business plan and strategic initiatives, by providing program coordination, project support, reporting, and administrative assistance. This role helps coordinate initiatives, track progress and deliverables, maintain program documentation, and support effective communication across programs and projects.

The ideal candidate is highly organized, execution-oriented, and passionate about community development, with strong project and program management skills and the ability to collaborate across diverse stakeholders.

As a vital member of the LCCU team,

your responsibilities include the following:

• Support the planning, coordination, and implementation of programs and initiatives aligned with LCDC's mission and strategic plan.
• Develop and maintain program plans, timelines, milestones, budgets, trackers, and reporting dashboards to support effective program execution.
• Build and maintain strong relationships with internal and external stakeholders, including individuals and organizations participating in LCDC programs and products.
• Monitor program performance by establishing and tracking key performance indicators (KPIs) and impact metrics.
• Prepare reports, presentations, and updates for executive leadership, the Board of Directors, funding organizations, and other stakeholders.
• Support the tracking and coordination of IRS, state, audit, and other applicable compliance requirements, as well as nonprofit governance and operational best practices.
• Identify program risks, resource constraints, and implementation challenges, developing mitigation plans as needed.
• Support continuous improvement efforts by implementing project management standards, documentation, and governance processes across the organization.
• Assist in evaluating new strategic opportunities, partnerships, and community initiatives consistent with LCDC's mission.
• Coordinate meetings, working groups, and stakeholder communications to ensure alignment and accountability across initiatives.
• Provide administrative and coordination support to the Project Management Office (PMO), including maintaining documentation, meeting coordination, reporting, and other project support activities as needed.
• Perform other duties as assigned in support of organizational objectives.

Requirements

Curious about joining our LCCU team? Here’s what you’ll need to bring along:

• Bachelor's degree in Business Administration, Public Administration, Nonprofit Management, Project Management, Social Sciences, or a related field.
• Three (3) or more years of experience managing projects, programs, or community initiatives.
• Strong project management, organizational, and coordination skills.
• Experience managing multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build collaborative relationships across diverse stakeholder groups.
• Experience preparing reports, presentations, and executive-level communications.
• Proficiency with Microsoft Office Suite and project management software (e.g., Smartsheet, Asana, Monday.com, Microsoft Project, or similar).
• Bilingual (English and Spanish) preferred.
• Experience working with nonprofit organizations, community development organizations, financial institutions, or mission-driven organizations preferred.
• PMP, CAPM, or other project management certifications are preferred but not required.
• Ability to thrive in a multicultural environment and learn from our differences.
• Willingness to occasionally work evenings or weekends depending on community events or program needs.
• Physical requirements: Must be able to sit for extended periods, use the computer and telephone to complete work, and occasionally move objects up to 30 pounds.

Competencies:

• Demonstrated subject matter expertise in consumer lending operations, certification standards, quality assurance, operational oversight, and regulatory compliance.
• Strong organizational skills with exceptional attention to detail, accuracy, accountability, and documentation integrity.
• Ability to lead quality assurance, certification governance, and audit-related initiatives.
• Excellent analytical, investigative, auditing, and problem-solving capabilities.
• Strong risk assessment and decision-making skills based on data, evidence, regulatory requirements, and operational standards.
• Ability to identify process gaps, operational risks, quality concerns, control weaknesses, and opportunities for continuous improvement.
• Strong communication and relationship management skills with the ability to influence outcomes across multiple business functions.
• Ability to interpret regulations, policies, procedures, and operational requirements and apply them consistently.
• Commitment to operational excellence, quality standards, audit readiness, regulatory compliance, and process integrity.?

LCCU is the perfect fit for you if:

• You are motivated to learn and grow into the best version of your professional and personal self.
• Your core values resonate with pursuing meaningful results to make a positive difference in your community.
• You thrive in an environment with team members who work from the heart. With employees from 20 different countries, we are a fun and multicultural team that comes together to embrace and learn from our differences. Organizational initiatives are constant.

What does LCCU have to offer you?

We provide a challenging and friendly work environment as well as a competitive salary and benefits package, including an employer-paid medical insurance plan, 401(k) plan (with a substantial company match), employer-paid life and disability plan, and generous paid time off to maintain a healthy work/life balance.

We foster a culture that incites creativity, encourages collaboration, and provides the opportunity for our employees to be their best and build their careers. Don’t wait! Come and experience the purpose that comes with being part of the movement towards a stronger, more inclusive community.

Latino Community Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.