Junior Loan Closing & Post-Closing Specialist (Durham)

Latino Community Credit Union; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employer-paid medical insurance

401(k) with company match

Employer-paid life and disability

Generous paid time off

Job summary

Latino Community Credit Union in Durham, NC seeks a Junior Loan Closing and Post-Closing Specialist to prepare mortgage and HELOC closing packages, provide documents to closing agents, fund loans, and ensure proper booking in core and servicing systems.

The role emphasizes reviewing Post-Closing packages for regulatory compliance, reconciling tolerances, and communicating with branch staff and attorneys to ensure timely closings. Bilingual in Spanish and English is required.

Qualifications

• Associate degree is required; Bachelor’s preferred.
• Strong written and verbal communication in English and Spanish.
• Ability to handle a large caseload with accuracy and speed.
• Experience with loan servicing systems and document management tools.
• Familiarity with closing disclosures and lending regulations.

Responsibilities

• Prepare mortgage and HELOC closing packages using the LOS.
• Review Post-Closing document packages for completeness.
• Ship documents securely to closing attorneys and fund loans.
• Verify insurance, taxes, and escrow details; address issues.
• Ensure Closing Disclosures comply with TRID and regulations.
• Maintain collateral jackets and perform final audits of loan docs.

Skills

Bilingual: Spanish/English

Communication skills

Attention to detail

Organization skills

Loan servicing software proficiency

Education

Associate degree

Bachelor's degree

Tools

Loan servicing software

Microsoft Office

Document management platforms

Job description

Description

Your Contribution:

The Junior Loan Closing and Post-Closing Specialist is responsible for preparing mortgage and home equity loan closing packages, providing documents to closing agents in a timely manner, and funding and distribution of closed loan proceeds. They will also be responsible for ensuring the loan has been booked to the core system and respective Real Estate Loan Servicing System. They are also responsible for reviewing all executed loan packages to ensure proper Post-Closing regulatory requirements have been met and any tolerances reported and reconciled.

Essential Duties and Responsibilities:

• Process loan closing documents using the Loan Origination System.
• Review and process Post-Closing document packages.
• Communicate and ship documents through the secure website to closing attorneys regarding loan closings.
• Review Insurance, taxes, and additional documents for verification purposes and to address escrow-related issues.
• Ensure Closing Disclosures are disclosed within the regulatory requirements of TILA/RESPA (TRID).
• Review collateral documents for Mortgages and HELOCs, ensuring all printed information is correct and all signature requirements are met.
• Process daily mail as well as identifying, sorting, and checking documents.
• Maintain any required database records for Mortgage and HELOC collateral jackets.
• Complete a final audit of all collateral loan documents and ensure accuracy and compliance with lending regulations.
• Maintain a thorough understanding of Federal Regulations associated with Closing Disclosure settlement statements and Title Policies.
• Maintain a basic understanding of the loan workflow from origination to funding.
• Must be able to communicate with branch personnel and closing agents to ensure compliance with Credit Union loan closing instructions.
• Introduction to HMDA review auditing.
• Upload files to a permanent document repository.
• Fund and reconcile loans to core and loan servicing systems.
• Prepare final loan collateral jackets and submit them to the offsite storage vendor.
• Complete assigned training and required annual compliance training courses.
• Basic knowledge of credit union products and services.
• Comply with LCCU loan policies, guidelines, procedures and best practices.
• Perform necessary maintenance on database and scan appropriate documentation.
• Recognize and report suspicious practices as required (such as structured transactions and SAR forms) in line with the procedures of the department.
• Basic knowledge of State, Federal regulations and LCCU policies and practices regarding real estate secured loans.
• Answer the phone, file documents, and perform other clerical duties as needed.
• Willing to assist in all areas of operations as needed.
• Complete additional duties as assigned by management.

Requirements

Curious about joining our LCCU team? Here's what you'll need to bring along:

• Associate degree required. Bachelor's degree preferred.
• 1 year of related experience preferred.
• Experience in auto lending, insurance verification, collateral management, or loan servicing preferred.
• Familiarity with insurance tracking systems.
• Basic understanding of auto insurance policies, coverages, and lienholder requirements.
• Strong communication skills (phone and written) with the ability to explain insurance requirements clearly.
• Excellent verbal and written communication skills in Spanish and English required.
• High attention to detail and accuracy when reviewing insurance documents.
• Ability to manage a large caseload and prioritize tasks effectively.
• Proficiency with computer systems, document management platforms, and loan servicing software. Microsoft Office and other computer software, including email functions.
• Excellent organizational and administrative skills.
• Ability to handle sensitive and confidential information.
• Knowledge of forced-placed insurance (FPI) processes. Experience working with insurance carriers.
• Understanding of lending regulations related to collateral protection.

LCCU is the perfect fit for you if:

• You are motivated to learn and grow into the best version of your professional and personal self.
• Your core values resonate with pursuing meaningful results to make a positive difference in your community.
• You thrive in an environment with team members who work from the heart. With employees from 20 different countries, we are a fun and multicultural team that comes together to embrace and learn from our differences. Organizational initiatives are constant.

What does LCCU have to offer you?

We provide a challenging and friendly work environment as well as a competitive salary and benefits package, including an employer-paid medical insurance plan, 401(k) plan (with a substantial company match), employer-paid life and disability plan, and generous paid time off to maintain a healthy work/life balance.

We foster a culture that incites creativity, encourages collaboration, and provides the opportunity for our employees to be their best and build their careers. Don't wait! Come and experience the purpose that comes with being part of the movement towards a stronger, more inclusive community.

Latino Community Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.