Program Specialist DayBridge Mental Health

Regions Hospital; Saint Paul (MN); On-site; USD 52,000 - 75,000; Full time

Job summary

Regions Hospital seeks a Program Specialist for DayBridge Mental Health to support the PHP team under LICSW supervision. You will assess psychosocial needs, plan treatments, and coordinate care for adults with mental health and substance use concerns.

Your role includes crisis de-escalation, safety planning, and educating families, while collaborating with an interdisciplinary team to ensure comprehensive, patient-centered care.

Qualifications

• MSW from CSWE-, CASSW-, or equivalent accredited program.
• Under supervision of LICSW, perform psychosocial assessments and develop treatment plans.

Responsibilities

• Provide psychosocial assessments and treatment planning under LICSW supervision.
• Monitor and support clients daily in PHP milieu, including safety planning and crisis de-escalation.
• Document services accurately in EMR and coordinate with care team.
• Communicate with third-party payers for authorization as needed.
• Educate clients and families about care plans and available community resources.

Skills

Psychosocial assessment

Treatment planning

De-escalation

Trauma-informed care

Interdisciplinary collaboration

Documentation

Education

MSW (CSWE-accredited)

Tools

EMR documentation

Job description

HealthPartners is looking to hire a Program Specialist Daybridge Mental Health to join our Regions Behavioral Health team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

To work under direct supervision by an LICSW to provide psychosocial and psychiatric assessment, treatment planning and referral, to clients and families at DayBridge Partial Hospitalization Program using a full range of social work treatment modalities. The Program Specialist provides care to clients experiencing mental illness and/or substance use disorders and their families by providing therapeutic programming, implementing safety care plans, reviewing individualized client treatment goals and utilizing trauma informed de-escalation skills for client safety and milieu management. To provide education to other health care professionals in the psychosocial aspects of patient care. To perform other duties as assigned.

Job Duties:

Milieu Management and Communication:

1. Under direct supervision of an LICSW, assists in screening and assessment, safety planning and implementation of therapeutic interventions and evaluation of client responses.
2. Daily monitoring of clients in person or virtually to include continued stay criteria, suicidality, fall risk, medical concerns, and related medication management assistance
3. Verbally reports client status and changing client condition to the DayBridge team members during shift.
4. Facilitates/Co-facilitates therapeutic intervention through structured activities, education or 1:1 as determined by client/unit milieu need.
5. Uses motivational Interviewing in Therapeutic 1:1s and documents encounter.
6. Meets client/PHP needs by utilizing time effectively in prioritizing patient/department activities.
7. Accurately and comprehensively documents all client services in EMR. Documents according to department documentation policies: completing assessments, transfer notes accurately as appropriate, billing, completing templates and flow sheets accurately.
8. Contacts third-party payers to obtain and/or confirm authorization for services and communicates necessary related clinical information, as requested.
9. Comfortable working with diverse populations and utilizing interpreter services
10. Support and assist clients with mental illness to develop and maintain skills essential for living in the community as independently as possible and to enhance psychiatric stability, social competencies, personal and emotional adjustment for health promotion.

Patient and Family Education and Activities:

1. Attends daily team rounds to discuss and collaborates with mental health care team to report client progress and update client treatment plans.
2. Functions independently and as part of an interdisciplinary team within the job role, working effectively within departmental expectations as well as with patients, patient's family/support system, other care team members to facilitate quality and efficient care
3. Promotes client participation in his/her own care to the greatest possible extent.
4. Develops and teaches strategies to promote client health and wellness based on self-care needs, symptom management, nutrition, diet and physical activity.
5. Documentation of each group includes goal status, activity, dynamics, patient response, mental status, symptoms and participation.
6. Identifies, communicates and documents client's available benefits, coverage or payer information as appropriate
7. Seeks out community programs and services to meet client needs using available resources
8. Protects client confidentiality in accordance with HIPPA rules and regulations as well as Regions Hospital policies and procedures
9. Ensures care coordination activities are client focused, incorporating cultural competence and respect for diverse client population

Crisis Management:

1. Supports client's autonomy and self-initiation in seeking care
2. Collaborates with RN and care team when unusual incidents or changes occur in client's clinical presentation.
3. Prioritize client needs to address emergent and urgent issues. Assist care team to proactively prevent/reduce triggers that re-creates client stress.
4. Handles crisis situations by using sound judgment, critical thinking skills and verbal de-escalation/physical intervention techniques.
5. Assists with behavior chains, egregious protocols or other behavioral interventions.
6. Works closely with higher level of care therapists on client care

Other duties as assigned.

Work Schedule:

4 Weekday shifts 8:00am-4:30pm

Required Qualifications:

Education:

• MSW - from a program accredited by the Council on Social Work Education (CSWE), the Canadian Association of Schools of Social Work (CASSW), or a similar accreditation body designated by the Minnesota Board of Social Work.

Licensure/Registration/Certification:

• Licensure level of LGSW MN Board of Social Work
• BLS/CPR Certification

Knowledge, Skills and Abilities:

• Knowledge of the values, principles and methodologies of social work
• Ability to integrate social, medical and psychotherapeutic data to make
• psychosocial assessments and implement social work treatment plans
• Knowledge of psychiatric, psychosocial, and chemical health diagnoses based on DSM IV-TR classification
• Knowledge of social work treatment methodologies
• Ability to establish and maintain effective working relationship with
• patients, families, co-workers and community organizations.
• Sensitivity to cross-cultural issues.
• Knowledge of county, state and federal regulations regarding healthcare funding, civil commitments, child abuse, vulnerable adults, etc.
• Knowledge of community resources.
• Support and educate other disciplines when appropriate.
• Ability to work as part of an interdisciplinary team

Preferred Qualifications:

Education and Experience:

• Previous health care or social work experience preferred