Program Specialist

merakeycareers; Pennsylvania; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

DailyPay

Well-being platform

Backup care services

EAP counseling

Tuition reimbursement

Employee discounts

Online learning access

Job summary

Merakey in Westmoreland County is seeking a Program Specialist to join our team and oversee day-to-day client care within the assigned division. This role involves coordinating program activities, maintaining a caseload of participants, and partnering with clinical staff to ensure high-quality services.

The ideal candidate will have 3–5 years of experience, a bachelor's degree, strong interpersonal and communication skills, and the ability to prioritize tasks in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 3–5 years of experience preferred.
• Strong interpersonal and communication skills required.

Responsibilities

• Overall coordination of client care and services.
• Client care and safety oversight.
• Develop and implement service plans.

Skills

Interpersonal skills

Communication

Conflict resolution

Task prioritization

Teamwork

Education

Bachelor's degree

Job description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.

We are seeking aProgram Specialistto join our team in Westmoreland County!

The Program Specialist plays a critical role in the day-to-day management and oversight of specific client care within their identified Division. Reporting to the Director of Programs, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role includes a caseload of program participants.

• Overall coordination of individual care and services
• Client Care and Safety
• Responsible for service plan development and implementation
• Collaborates with Nursing to address Consumer healthcare issues, prescribed medications, discharge instructions, Consumer-specific adaptive equipment needs, and delivery of Individual -specific training
• Meets with Supports Coordinators (SC)/Case Manager to transfer ISP data
• Collaborate with Behavior Specialist regarding Behavior Support Plan; submits to Peer Review; works with management regarding response and plan of action; monitors adherence to plan
• Perform other duties as assigned

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

The ideal candidate will possess the following qualifications:

• Bachelor's degree required.
• Total years of Experience3 to 5 years.
• Excellent interpersonal, communication, and conflict resolution skills
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
• Ability to make quick decisions and remain calm under pressure
• Ability to work independently and collaboratively as part of a team