Program Specialist - Philadelphia, PA

Merakey; Philadelphia (Philadelphia County); On-site; USD 58,000 - 64,000; Full time

Benefits offered by this job

DailyPay

Health benefits

Tuition reimbursement

EAP

Job summary

Merakey seeks a Program Specialist to manage day-to-day client care within the designated division. This role reports to the Program Director/Manager and coordinates program activities, ensuring high-quality services and potential caseload management.

The position pays $28/hour with a Monday–Friday 9:00 AM–5:00 PM schedule, focusing on accurate documentation, data gathering, and interdepartmental collaboration to support ISP targets and quarterly reporting.

Qualifications

• Bachelor's Degree or 60 credit hours in place of education.
• 3-5 total years of experience.
• 1-3 total Supervisory/Managerial experience.
• NADD Certification within 1 year of hire.

Responsibilities

• Coordinate overall care and services for participants.
• Facilitate team meetings as needed.
• Manage Medicaid renewals and redeterminations.
• Coordinate admissions, transfers, and discharges with departments.

Skills

Team leadership

Care coordination

Education

Bachelor's Degree or 60 credit hours

NADD Certification

Certified Technology Assessor

HRST Reviewer

Job description

The Program Specialist plays a critical role in the day-to-day management and oversight of specific client care within their identified Division. Reporting to the Program Director or Program Manager this position is responsible for coordinating program activities, and ensuring the delivery of high-quality services to program participants. This role may manage a caseload.

Earn $28/hour.

Schedule:MONDAY - FRIDAY, 9:00AM -5:00PM

Job Functions of the Program Specialist role:

• Overall coordination of individual care and services
• Facilitates team meetings as needed
• Coordinates healthcare and medication oversight
• Is the point person and liaison with family and stakeholder contacts
• Responsible for service plan development and implementation
• Works with internal and external parties to ensure unit authorizations in the ISP
• Aggregates data for quarterly reports and shares data with applicable parties
• HRST (PA requirement) development and coordination
• Completes and coordinates annual consents
• Supports the coordination of Medicaid renewals and redeterminations
• Coordinates and facilitates Human Rights Meetings (NJ) or the equivalent in other states
• Completes the coordination the annual assessments
• Works with business authorization and processes department on individual admissions, transfers, and discharges
• Compiles individual specific data such as medical history, units of service, rates, staffing needs, etc. for all initial/annual pre-ISP assessments
• Meets with Supports Coordinators (SC)/Case Manager to transfer ISP data
• Collaborates with Behavior Specialist regarding Behavior Support Plan; submits to Peer Review; works with management regarding response and plan of action; monitors adherence to plan
• Serves as a resource for Program Manager in determining activities in immediate neighborhoods in which Individuals can participate to foster inclusion
• Participates in the development of Supports Intensity Scale (SIS)
• Analyzes daily, weekly, monthly, progress notes and data collection tools to verify adherence to ISP; determines any changes needed or inconsistencies in services provided; and initiates changes as appropriate
• Ensures Peer Review recommendations are implemented by Manager regarding Consumer Behavior Plans
• Initiates Consumer burial reserve account; works with Fiscal Department to manage accounts to include Special Needs Trusts
• Conducts audits to ensure compliance with licensing regulations
• Collaborates with Nursing to address Consumer healthcare issues, prescribed medications, discharge instructions, Consumer-specific adaptive equipment needs, and delivery of Individual -specific training
• Provides follow-up regarding medical appointments, cancelled appointments, transportation, and medical refills, etc.
• Complies with Incident management policy and procedures to include any necessary follow-up

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

The ideal candidate will possess the following qualifications:

• Bachelor's Degree or 60 credit hours in place of education
• 3-5 total years of experience
• 1-3 total Supervisory/Managerial experience
• NADD Certification required within 1 year of hire
• Certified Technology Assessor Required
• HRST Reviewer Required

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do.

We are seeking a Program Specialist to join our team.