Program Specialist

City of Concord; Concord (NH, NC); On-site; USD 45,000 - 65,000; Full time

Job summary

The City of Concord is seeking a program coordinator to oversee Out-of-School programs, camps, and events citywide. You will coordinate transportation, staffing, and registrations, and help implement engaging activities.

This role supports multiple centers and parks, collaborates with staff, vendors, and parents, and ensures safety and compliance while promoting equitable access.

Qualifications

• Experience with budget practices and processes.
• Knowledge of applicable local, state, and federal laws, rules, and regulations.
• Understanding of Out-of-School Programming (Camp) principles and practices.
• Basic mathematics skills.
• Strong recordkeeping abilities.
• Experience in program management for planning, developing, implementing, and evaluating activities.
• Customer service principles and practices.

Responsibilities

• Coordinate transportation, facilities, activities, trips, staffing, dates, fees, marketing, and registrations.
• Assist oversight of summer, winter, spring camps and after‑school programs across City locations.
• Assist hiring of seasonal staff; supervise part‑time/contract staff and volunteers.
• Assist developing new Out-of-School programs and events.
• Assist payroll for contract and seasonal employees; process time sheets.
• Maintain safety; follow policies; report hazards; ensure staff training.
• Support operations with open communication; update calendars; coordinate daily activities.
• Plan trips and driver schedules; coordinate events and supplies.
• Assist marketing of Out-of-School programs and events.
• Assist with special events delivery (holiday events, 5K races, festivals, parades).

Skills

Budget practices and processes

Laws and regulations

Out-of-School Programming principles

Basic mathematics

Recordkeeping principles

Program management for planning and E&

Customer service principles

Job description

The purpose of this position is to coordinate the development, implementation, and assessment of Out-of-School programs/camps/events held in centers, parks, or other sites around the city.

Essential Duties and Responsibilities:

• Coordinates transportation, facilities, activities, trips, staffing, dates, fees, marketing and registrations for Out-of-School Programming.
• Assists in the oversight of summer camp, winter camp, spring camp, after-school programs, teacher workday programs, day trips, and holiday events, supporting equitable interests in multiple locations across the city.
• Assists with hiring seasonal staff, supervises part-time, contract employees, volunteers, and seasonal staff by prioritizing and assigning work, providing input on performance, ensuring staff are trained and follows policies and procedures, maintaining a healthy and safe working environment.
• Assists with researching, developing and implementing new Out-of-School programs, events and activities as part of the Parks and Recreation team.
• Assists with payroll for contract, part-time, and seasonal employees by collecting time sheets, completing necessary forms, and submitting documents on time.
• Maintains safety by adhering to safety policies and procedures, completing paperwork for accidents and injuries, reporting safety hazards, and ensuring staff knowledge of safety procedures.
• Oversees operations by maintaining open communication with staff, co-workers, vendors, and parents, updating weekly and monthly calendars, coordinating daily activities, and completing appropriate paperwork.
• Provides programs by planning trips, travel arrangements, and driver schedules, organizing weekly and monthly calendars, coordinating bus schedules, supervising and assisting staff with activities sheets, coordinating special events, and inventorying and ordering supplies.
• Assists with marketing of Out-of-School programs, events and activities.
• Assists with Special Event delivery and planning including but not limited to; City Wide Holiday Events, 5K Road Races, Festivals, and Parades.

Supplemental Functions:

• Performs other similar duties as required.

Job Specifications and Qualifications:

Knowledge:

• Budget practices and processes
• Applicable local, state, and federal laws, rules, and regulations
• Out-of-School Programming (Camp) principles and practices
• Basic mathematics
• Recordkeeping principles
• Program management for planning, developing, implementing, and evaluating activities
• Customer service principles

Licensing and Certifications:

• Valid North Carolina Driver’s License
• Possession of or ability to obtain CPR and First Aid Certification within six (6) months from date of hire. Failure to obtain CPR and First Aid certification within six (6) months from hire date may result in termination.

PLEASE NOTE: Applicants must meet the City’s criteria for an acceptable driving record.

Working Conditions / Physical Requirements:

• Position requires: standing, fine dexterity, walking, lifting, carrying, sitting, reaching, handling, kneeling, pushing/pulling, climbing, vision, foot controls, balancing, bending, crouching, hearing, twisting, and talking.
• Medium Work: Exerting 20 - 50 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly.
• Incumbent may be subjected to extreme temperatures, wetness and/or humidity, respiratory hazards and physical hazards.