Program Services Specialist

University of the Pacific; Sacramento (CA); On-site; USD 31,243 - 41,383; Full time

Job summary

The University of the Pacific is seeking a Program Services Specialist in Sacramento to provide comprehensive administrative support for the Physician Assistant Program. The ideal candidate will manage daily operations, coordinate events, and handle admissions processes.

Applicants must hold a Bachelor's degree, have a minimum of one year of administrative experience in an academic setting, and be proficient in Microsoft Office Suite. The role requires strong organizational, communication, and problem-solving skills.

The hiring range is $22.68 – $30.04 per hour.

Qualifications

• Bachelor's degree required.
• Minimum one year of experience providing administrative support, preferably in an academic setting.
• Two years of experience using the Microsoft Office suite.

Responsibilities

• Provide comprehensive administrative and operational support for the Physician Assistant Program.
• Coordinate meetings and events, including scheduling and logistics.
• Assist with admissions application screenings.

Skills

Customer service orientation

Organizational skills

Verbal communication

Written communication

Problem-solving skills

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Posting Details

Job Title: Program Services Specialist

Union Level: (none)

Department: Physician Assistant

Campus: Sacramento

Posting Number: 201304311P

Full or Part Time: Full Time

Number of Months: 12

Work Schedule: (none)

Position End Date: (none)

Open Date: 06/23/2026

Open Until Filled: Yes

Position Summary

Under the general direction of the Admissions and Operations Director and Program Director, this position provides comprehensive administrative and operational support for the Physician Assistant Program. The role serves as the primary front‑office contact for the department and coordinates a variety of administrative functions, including office operations, financial transactions, meeting and event logistics, admissions support, facilities coordination, and Program communications. The position works independently in a high‑volume, fast‑paced academic environment while ensuring efficient day‑to‑day Program operations.

The essential functions listed below are intended to identify those generally assigned. In addition, unit‑specific responsibilities may be assigned based on business needs.

Administrative & Fiscal Operations

• Serve as the department's primary point of contact, responding to inquiries, directing visitors, and providing information to students, faculty, staff, and the public.
• Prepare correspondence, reports, and other program materials; manage document distribution, filing, and records.
• Maintain departmental calendars and support scheduling activities to ensure effective communication and coordination.
• Manage incoming and outgoing mail and maintain routine office operations using established departmental and University procedures.
• Support departmental financial operations, including travel, purchasing, expense tracking, reimbursements, procurement card transactions, and reconciliation activities in accordance with University policies.
• Coordinate departmental printing, copying, and document production needs.

Meeting & Event Coordination

• Coordinate meetings and events, including scheduling, room reservations, lodging, transportation, catering, technology support, materials preparation, and event logistics.
• Prepare agendas and meeting minutes for faculty and staff meetings. Facilitate timely review and distribution.
• Support program‑sponsored events and activities, including occasional evening and weekend participation.

Facilities & Resource Management

• Coordinate facilities operations and ensure classrooms, offices, and shared spaces remain functional, organized, and ready for program activities.
• Assist with facilities/classroom resets as needed; submit service requests, coordinate equipment repairs/maintenance, and serve as a building safety leader.
• Maintain office, classroom, and laboratory supplies and facilitate ordering/re‑stocking activities as needed.

Admissions & Program Support

• Assist with preliminary admissions application screenings in accordance with program admissions policies and procedures; refer admission decisions to the Admissions and Operations Director.
• Participate on the admissions committee with responsibilities for applicant interviews and selection.
• Provide administrative support for program initiatives and special projects as assigned.
• Perform additional duties as assigned.

Minimum Qualifications

• Bachelor's degree required.
• Minimum one year of experience providing administrative support, preferably in an academic setting.
• Two (2) years of experience using the Microsoft Office suite of products, including Outlook, Word, Excel, and PowerPoint, required.

Preferred Qualifications

• Strong customer service orientation with proven ability to work successfully with diverse populations and a commitment to diversity and inclusion.
• Strong written and verbal communication skills, including the ability to create, compose, edit, and present professional correspondence, reports, and other materials.
• Excellent organizational and time‑management skills, with the ability to manage multiple priorities in a fast‑paced environment.
• Ability to evaluate information objectively and apply established policies and procedures consistently.
• Demonstrated problem‑solving skills and ability to work independently while exercising sound judgment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in MS Office Suite and the ability to learn and adapt to new technologies and systems.
• Previous experience in an academic setting is desirable.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements

Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hiring Range

$22.68 – $30.04 per hour. Factors considered include scope and responsibilities, candidate’s qualifications, internal equity, and market and organizational considerations.

Background Check Statement

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: The University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.

Anti‑Discrimination/EEO Policy Statement

University of the Pacific is an equal‑opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position.