Program Representative 2: Pay Specialist

OSU Oregon State University; Corvallis (OR); On-site; USD 40,000 - 61,000; Full time

Job summary

Oregon State University Payroll Operations seeks a Program Representative 2: Pay Specialist to deliver accurate payroll services for Classified and Temporary staff. This role interprets complex policies, processes payroll tasks, and supports campus units with timely, compliant payroll results.

Strong customer service and communication skills are essential to interact with students, staff, and departments. The position requires balancing competing priorities in a busy OSU office at Corvallis and

Qualifications

• Four years of technical- or professional-level experience analyzing or advising and/or instructing the public concerning specific programs or processes, monitoring a program, or performing participant reviews.
• Two years of the experience must have been comparable to a Program Representative 1 which involves monitoring, representing, and reviewing programs.
• Excellent customer service and communication skills both in person and via telephone and email.
• Ability to interact with students, customers, staff, co-workers in a positive, friendly, and supportive manner.
• This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq.
• Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Responsibilities

• Provide excellent customer service
• Provide extensive insight and direction related to Payroll transactional processes
• Review Oregon Paid Family Leave timesheets for accurate payment
• Act as subject matter expert for Classified and Temporary staff
• Process off cycle, on demand payments as necessary
• Support timely response and resolution to questions and issues

Skills

Customer service

Communication skills

Public advising

Interpersonal skills

Tools

Workday

ADP

Job description

Job Summary

This recruitment will be used to fill one full-time, Program Representative 2: Pay Specialist position for the Office of University Human Resources Payroll Operations area at Oregon State University (OSU). Payroll is responsible for the accurate receipt, expenditure, accounting, and financial reporting of funds in compliance with Federal, State, and Oregon State University (OSU) policies, laws, and regulations, as well as requirements from public and private funding sources. The unit processes and posts pay documents for more than 13,500 employees monthly, totaling over $830 million annually in salary and related expenses. Payroll maintains collaborative partnerships across OSU to promote student access and success, safeguard university assets, and deliver exceptional service. The Pay Specialist is a member of University Human Resources. This position serves as a representative of the OSU Payroll Office for Classified and Temporary employees, providing expertise across multiple programs that require distinct knowledge and balancing competing priorities. The role involves delivering accurate and timely payroll services, interpreting and applying complex policies and regulations, and ensuring compliance while supporting campus units. Responsibilities include processing payroll-related tasks, conducting end-user training, and participating in post-transaction monitoring programs.

Key Responsibilities

• Provide excellent customer service
• Provide extensive insight and direction related to Payroll transactional processes
• Review Oregon Paid Family Leave timesheets for accurate payment
• Act as subject matter expert for Classified and Temporary staff
• Process off cycle, on demand payments as necessary
• Support timely response and resolution to questions and issues

Qualifications

• Required Qualifications: Four years of technical- or professional-level experience analyzing or advising and/or instructing the public concerning specific programs or processes, monitoring a program, or performing participant reviews.
• Two years of the experience must have been comparable to a Program Representative 1 which involves monitoring, representing, and reviewing programs.
• Excellent customer service and communication skills both in person and via telephone and email.
• Ability to interact with students, customers, staff, co-workers in a positive, friendly, and supportive manner.
• This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq.
• Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Preferred Qualifications

• Experience with Workday and ADP systems.
• Extensive payroll experience.
• Experience working in Higher Education.
• Ability to multi-task in a busy, fast-paced office environment with frequent interruptions.
• Ability to maintain confidentiality and deal with sensitive materials.
• Skill in researching and analyzing data and complex information.
• Ability to effectively collaborate and build relationships with key stakeholders.
• Excellent time management skills.
• Must be self-motivated, schedule workflow, and anticipate deadlines.

Working Conditions / Schedule

• Office environment.
• Pressure to meet deadlines with competing priorities.
• May involve the need to work hours above the normal business day.

Salary Range

$28.75 - $44.00

Anticipated Start Date

2026-09-28

Anticipated End Date

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring.

We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system.

Background Check

If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate.

Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [e-mail].

Company Culture

Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard.

We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

Facts

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 cultural resource centers that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide

For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state-of-the-artist main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package

Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:

• Medical
• Dental
• Vision and Basic Life
• OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical care insurance.

EEO / DEI / Diversity / Inclusion

At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University.

If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process.

You are not required to note the presence of a disability on your application to receive an accommodation.

Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at [phone].

See Request an Accommodation Procedures for the OSU policy.

Oregon State University, in compliance with state and federal laws and regulations, including Title IX and its regulations, does not unlawfully discriminate and prohibits discrimination in any education program or activity that it operates, including in academic admissions and employment.

The university prohibits unlawful discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin (including ancestry and ethnicity), citizenship, marital or family status, pregnancy or related conditions, disability, genetic information, protected veteran status / service in the uniformed service, or any other status protected by law or OSU policy.

Inquiries about Title IX may be referred to OSU’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights (link to https://ocrcas.ed.gov/contact-ocr), or both.

OSU’s Title IX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA).

For information on OSU’s nondiscrimination policy and procedures, including how to report information about conduct that may constitute discrimination or make a complaint of sex discrimination under Title IX, contact EOA by phone: [phone], email: [e-mail], mail/location: 330 Snell Hall, Corvallis OR 97331, or visit EOA’s website: eoa.oregonstate.edu.

Start Salary Statement

Starting salary will be commensurate with skills, education, and experience.