Program Quality Specialist

Chicanos Por La Causa, Inc. (CPLC); Phoenix (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Generous Paid Holiday

Paid Time Off & Paid Sick Days

Medical, Dental, and Vision benefits

401(k) Retirement Plan

Job summary

Chicanos Por La Causa, Inc. seeks a Program Quality Specialist to ensure data accuracy, develop dashboards, and produce detailed reports for the Early Childhood Development programs. You will collaborate with staff and provide technical assistance while promoting school readiness across on-site sites.

The role emphasizes generating insights from data and supporting health practices to keep children safe, with on-site supervision and strong documentation skills.

Qualifications

• High School Diploma or GED required with at least 1 year of data management/secretarial experience.
• Power BI certificate within 6 months of hire is required.
• Strong typing and accuracy with common office software is required.
• Ability to generate dashboards and interpret context within the program.

Responsibilities

• Ensure data accuracy and produce dashboard visualizations for program metrics.
• Generate regular reports and provide technical assistance to staff as needed.
• Support on-site supervision and health practices to maintain safe environments.

Skills

Data analysis

Dashboard visualization

Report generation

Communication

Education

High School Diploma or GED

Tools

Power BI

Microsoft Office

Job description

CPLC's Early Childhood Development (ECD) programs are committed to giving every child, regardless of circumstances at birth, an opportunity to succeed in school and life. Provides full-day, full-year early childhood development services to low income children, ages 0-3 years, and their families in educationally-stimulating learning environments. Migrant Head Start program provides full-day, full-year program services to children, ages 0-5 years, of migrant and seasonal farm and agriculture working families where hand‑picked and row crops are prevalent.

Objective And Position Summary

Program Quality Specialist is responsible for data accuracy, analysis, dashboard visualizations, and generating reports. Will collaborate and provide technical assistance to staff as needed. Will possess a working knowledge of the goals and objectives referred to in CPLC ECD’s Mission Statement. Promotes school readiness by preparing children and families for school and life success as it relates to this position. Actively supervise children by sight and sound at all times visiting on-site. Facilitate health practices to keep children safe in the school bus, outdoor and indoor environments.

Minimum Qualifications And Competencies

• High School Diploma or G.E.D., plus at least one year experience in the performance of responsible data management/secretarial work
• Obtain Power BI certificate within 6 months upon hire with experience.
• Strong typing skills (50-60 wpm and 9,000 KSPH) with a high level of accuracy along with intermediate level skills in use of computer, projection equipment, computer software programs (e.g. Microsoft Office, Adobe) and web-based systems are required.
• Applicant must be able to generate dashboards and be able to understand the context and how it fits the program appropriately.
• Knowledge of modern office methods and procedures, filing, telephone etiquette, and office equipment, as well as English usage, spelling, grammar, and punctuations.
• Ability to perform secretarial and clerical duties with speed and accuracy without immediate and constant supervision.
• Ability to maintain a good working relationship with all co-workers and the general public and to use good judgment in recognizing scope of authority.

Other Requirements

• Experience and commitment to working with multiethnic, multicultural, low-income populations.
• Excellent attention to detail, analytical, and problem-solving skills.
• Demonstrated interpersonal and verbal and written communication skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft teams).
• Proven supervisory and effective leadership skills.
• Excellent documentation and clinical skills.
• Proven ability to follow-up and meet deadlines.
• Excellent initiative, flexibility, and stress-management in handling the demands of leadership.
• Ability to multi-task, prioritize, and delegate in order to balance the many responsibilities, and address the various issues, that a leader faces during the workday.

We recognize that our success is driven by great talent, and that's why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Full-time employee’s benefits below and click the link to see more:

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.

CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.