Program Quality Engineer (Hybrid)

Quest Global; Windsor Locks (CT); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Quest Global in Windsor Locks, CT is seeking a Program Quality Engineer for a hybrid role. You will apply statistical techniques, manage root cause analysis, and support QMS processes across hardware, software, and data deliverables.

The position requires minimum 4 years QE experience, BS in Engineering preferred, and familiarity with SAP and ETQ. On-site 3 days/week and eligibility for US citizenship.

Qualifications

• Minimum 4 years experience in QE function.
• Knowledge of GD&T specifications and industry standards.
• Ability to communicate with all levels within the company and external customers.
• Quality Management System documentation related to production practices.
• Strong written and verbal skills.
• Proficient in Microsoft Office products.
• Experience with SAP.
• Experience with Excellence Through Quality (ETQ) software preferred.

Responsibilities

• Apply statistical techniques, trend analysis and improvement tools to provide early indicators for preventive actions.
• Lead root cause analysis, corrective and preventive actions using data and communication skills.
• Review project requirements and tailor customer procedures, templates and tools.
• Establish verification and validation processes for hardware, software and data deliverables.
• Support project risk management and project planning documentation.
• Contribute to internal audit strategy to verify process conformance with QMS.
• Investigate defects and drive failure investigations with stakeholders.
• Prepare and share failure analysis reports; input data into SAP/ETQ as needed.
• Maintain records and updates to quality plans and procedures.

Skills

Root cause analysis

Process improvement

Strong communication

GD&T knowledge

Education

BS in Engineering

Tools

SAP

ETQ

Microsoft Office

Excel

Job description

Job Requirements

POSITION: Program Quality Engineer (hybrid)

Who We Are

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

What You Will Do

• Apply statistical techniques, trend analysis, and continuous improvement tools on the product, process and program performance to provide early warning indicators for initiating preventative or corrective actions.
• Initiate, facilitate, manage, and validate the effectiveness of root cause analysis, corrective, and preventative actions utilizing analytical capabilities and communications skills.
• Review and analyze project and customer requirements and assisting project teams in tailoring and using customers’ procedures, methods, templates, and tools.
• Establish verification and validation processes for the inspection and acceptance of hardware, software, and data deliverables.
• Support project risk and opportunities process.
• Support project tailoring, project plan/documentation development, and other activities to establish the project's execution processes.
• Support the creation and execution of an effective AS9100D internal audit strategy to verify the conformance of processes in accordance with the Quality Management Systems (QMS).
• Investigate defects, root cause and corrective actions and drive the parts failure investigations.
• Communicate failure analysis reports to stakeholders and input the data into the SAP/ETQ system when required
• Support the maintenance and upkeep of all requisite internal and external records and revision of approved quality plans and procedures to meet changing requirements.
• Manage customer escapes and customer complaints data using the customer’s portals.
• Create presentation materials for senior management, including reports to Customers and Government representatives.
• Conduct weekly calls with the customer’s program quality team and share failure analysis reports with stakeholders
• Support the coordination and execution of monthly Corrective Action Boards (CABs) and Management Reviews.
• Provide monthly status reports containing the customer's baseline performance metrics, detailed progress reports, and discussion critical path timelines.
• Participate in all required meetings, including a kick-off meeting with the customer to present a briefing of the work to be completed, project schedules, and overall goals

How You Will Get Here

• Minimum 4 years experience in QE function, BS in Engineering preferred
• Knowledge of GD&T specifications and industry standards
• Ability to communicate with all levels within the company and external customers.
• Knowledge of Quality Management System Documentation as it relates to production practices.
• Possess strong written and verbal skills.
• Proficient in Microsoft Office products
• Experience with SAP
• Experience with Excellence Through Quality (ETQ) software preferred

Pay Range

$70K-$80K/year

Work Requirements

We offer flexible work options, including hybrid arrangements, to support the need of the role and align with company policies. This position is located in Windsor Locks, CT and is considered hybrid with 3 days required on-site.

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.

Citizenship requirement

Due to the nature of this role, proof of US Citizenship is required upon hire.

Travel requirements

Due to the nature of the work, no travel is required

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Mode: Hybrid (3 days onsite per week)