Program/Project Manager 5

Lam Research Salzburg GmbH; Fremont (CA); On-site; USD 114,000 - 253,000; Full time

Job summary

Lam Research in Fremont, CA is seeking a Technical Program Manager to lead a portfolio of mission-critical programs for Lam’s Software Key systems, CLA, and governance. You will drive end-to-end program execution across Global Field Ops, Engineering, and Customer Support, ensuring accurate communications and lifecycle adherence.

You will own roadmaps, milestones, risks, and cross-functional alignment, delivering executive updates and KPI-driven reporting while advancing cloud and platform

Qualifications

• Bachelor’s degree in supply chain, operations management, business or related field with 12+ years of experience.
• 8+ years of project or program management experience.
• Experience leading cross-functional teams and strong influential abilities.
• Ability to make sound decisions enabling successful technical, process, or operational changes.
• Experience leveraging AI, Generative AI, or automation to optimize business processes.

Responsibilities

• Lead end-to-end cross-functional programs across Global Field Operations, Product Engineering, and Customer Support.
• Own program roadmaps, milestones, risks and alignment.
• Deliver structured program reviews and executive updates.
• Govern software lifecycle processes including release coordination and change control.
• Drive system modernization initiatives such as cloud migration and platform upgrades.
• Own CLA system and customer communication accountability.
• Ensure timely release of critical technical product information and policy compliance.
• Drive KPI monitoring, escalation management and quarterly business reviews.
• Improve MyLam workflows, reporting and policy alignment.
• Deliver data-driven executive reporting and recommendations.
• Identify gaps and implement process improvements and automation.

Skills

Cross-functional leadership

Program management

Decision making

AI/Automation

OKR

Lean Six Sigma

Agile/Waterfall

Process improvement

Education

Bachelor’s degree in related field

Master’s degree with 8+ years

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration. The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities. Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Date: Aug 26, 2026

Location: Fremont, CA, US, 94538

Worker Category: On-site Flex

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customersupport throughout their lifecycle with Lam. We drive performance, productivity, safety, andquality of customers installed base performance and deliver service and lifecycle solutionsfor their most critical equipment and processes.

The impact you’ll make

As a Technical Program Manager, you will lead and evolve a portfolio of mission-critical programs supporting Lam’s Software Key systems and lifecycle management, MyLam’s Closed-Loop Accountability (CLA), and CCI governance alignment. In this single-threaded owner role, you will ensure that software entitlements, critical technical communications, and customer-facing information are delivered accurately, tracked effectively, and managed in compliance with enterprise policies. You will also provide the leadership needed to quickly assume ownership of existing global programs, maintain continuity, and drive strategic improvements.

What you’ll do

• Lead end-to-end execution of cross-functional programs across Global Field Operations, Product Engineering, and Customer Support.
• Own program roadmaps, milestones, risks, and cross-functional alignment.
• Deliver structured program reviews, executive updates, and performance reporting.
• Govern software key lifecycle processes, including:
  • Feature enablement and release coordination
  • Change control (POA processes)
  • Cross-functional approvals and readiness
• Drive system modernization initiatives (e.g., cloud migration, platform upgrades, performance improvements).
• Own and drive execution of the MyLam Closed-Loop Accountability (CLA) system, including individual accountability as well as customer communication accountability.
• Ensure that critical technical product information is released, acknowledged, and tracked within the defined times, and to ensure global stakeholders adhere to escalation, compliance, and acknowledgement policies.
• Drive accountability through KPI monitoring, escalation management of non-compliance, quarterly business reviews, and executive reporting.
• Lean continuous improvement of MyLam workflows, reporting, process documentation, and policy alignment.
• Maintain and evolve process documentation and business requirements and workflow specifications.
• Deliver executive level reporting and program updates using data driven insights and recommendations with clarity and precision.
• Identify systemic gaps and implement process improvements, automation opportunities, and standardized best practices.

Who we’re looking for

• Bachelor’s degree in supply chain, Operations Management, Business, Engineering, or related field with 12+ years of experience; or Master’s degree with 8+ years’ experience; or equivalent experience.
• 8+ years of related experience in project management or program management.
• Proven experience leading cross-functional teams, with strong leadership and influencing skills to drive results.
• Demonstrated ability to make sound decisions that enable the successful implementation of technical, process, or operational changes.
• Strong knowledge of business process development, process controls, and aligning work execution with organizational objectives.
• Experience leveraging AI, Generative AI, or automation technologies to optimize business processes, improve operational efficiency, and drive innovation.
• Proven ability to identify AI-enabled opportunities, lead implementation efforts, and drive adoption across cross-functional teams.
• Strong understanding of how emerging AI tools can be applied to enhance program execution, decision-making, reporting, and workflow efficiency.

Preferred qualifications

• Experience in the semiconductor industry or working with global suppliers is a plus.
• Strong understanding of program management methodologies, with experience in Product Development & Release (PDR) processes.
• Relevant project or program management certifications such as PMP, CAPM, or Scrum Master are preferred.
• Familiarity with OKR (Objectives and Key Results) frameworks to support organizational alignment and execution.
• Experience with Lean Six Sigma methodologies; Green Belt or Black Belt certification is a plus.
• Hands-on experience with Agile and/or Waterfall delivery methodologies.
• Experience with organizational change management and adoption methodologies is a plus.
• Demonstrated ability to advocate for field needs and drive alignment between customer-facing teams and internal organizations.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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CA San Francisco Bay Area Salary Range for this position: $114,000.00 - $253,000.00.

The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Nearest Major Market: San FranciscoNearest Secondary Market: OaklandJob Segment: Project Manager, Supply Chain Manager, Cloud, Supply Chain, Product Development, Technology, Operations, Research