Program Operations Specialist (E S 7)

FHLB Des Moines; Seattle (WA); Hybrid; USD 61,000 - 82,000; Full time

Job summary

The Neurocritical Care Service (NCCS) within UW Medicine invites applications for a Program Operations Specialist (ES 7) based at Harborview Medical Center in Seattle. Hybrid schedule: onsite two days, telework three days.

You will lead NCCS operational workflows, manage trainee programs, coordinate educational activities, and support program development and cross‑functional collaboration with affiliated institutions.

Qualifications

• BA in Healthcare Administration or related field.
• Experience coordinating complex operational workflows in healthcare or academics.
• Ability to prioritize multiple projects in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication.

Responsibilities

• Lead NCCS operational workflows and workforce coordination.
• Manage NCCS educational programs and trainee operations.
• Coordinate onboarding, scheduling, compliance, and partnerships.
• Support program development, policy, and process improvements.
• Provide cross-functional support to ensure program continuity.

Skills

Microsoft Office

Analytical thinking

Project management

Communication

Education

Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Education, Health Services, or related field

Tools

Outlook

Word

Excel

PowerPoint

Job description

Job DescriptionThe Neurocritical Care Service (NCCS) within the Department of Anesthesiology & Pain Medicine has an outstanding opportunity for Program Operations Specialist (E S 7) to join their team.About this OpportunityReporting to the HMC Administrator of Program Operations , the Program Operations Specialist is responsible for providing operational, educational, and programmatic support to the Neurocritical Care Service (NCCS), a highly specialized multidisciplinary perioperative critical care program led by the Department of Anesthesiology & Pain Medicine at UW Medicine. Under the direction of the NCCS Medical Director, the program advances UW Medicine's mission of clinical care, education, and research through activities based at Harborview Medical CenterThis position is based at Harborview Medical Center in Seattle, WashingtonTelework eligibility: Hybrid. This position is expected to work onsite at Harborview Medical Center two (2) days per week and telework three (3) days per week. Schedule may be adjusted based on operational and programmatic needs.Key ResponsibilitiesNCCS Operational Program Administration & Workforce Coordination – 50%Lead operational and workforce coordination activities for NCCS, including staffing, scheduling, trainee deployment, and program support.NCCS Educational Program Administration & Trainee Operations – 35%Manage and coordinate NCCS educational and trainee programs, including onboarding, scheduling, compliance, educational activities, and partnerships with affiliated institutions to support program operations and trainee success.Program Development, Administrative Operations, & Strategic Initiative s – 10%Lead and support program development, administrative operations, and strategic initiatives, including process improvement, policy development, operational analysis, project coordination, and implementation of program priorities that advance NCCS goals and organizational effectiveness.Cross-Functional Operational Support & Program Continuit y – 5%Provide cross-functional operational support to ensure program continuity, foster collaboration with internal and external partners, coordinate responses to operational needs, and support departmental and programmatic priorities.Required QualificationsTo be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.Minimum QualificationsBA in Healthcare Administration, Business Administration, Public Health, Education, Health Services, or a related field.Minimum of two years of progressively responsible experience in program operations, healthcare operations, academic medicine, higher education, or administrative program management, including experience coordinating complex operational workflows and working across multidisciplinary teams; or an equivalent combination of education and experienceAdditional QualificationsAdvanced proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.·Demonstrated ability to prioritize competing responsibilities, manage multiple projects simultaneously, and effectively adapt to changing priorities in a fast-paced environment.Strong analytical, critical-thinking, and problem-solving skills, with the ability to interpret information, develop recommendations, and support operational decision-making.Demonstrated ability to work independently, exercise sound judgment, take initiative, and manage responsibilities with minimal supervision.Excellent verbal, written, and interpersonal communication skills, including the ability to effectively communicate with multidisciplinary stakeholders.Demonstrated ability to develop, implement, and improve operational processes, workflows, and programmatic initiatives.Strong organizational skills, attention to detail, and commitment to producing accurate, high-quality work products.Ability to build collaborative working relationships and effectively partner with faculty, trainees, administrative teams, and institutional stakeholders.Preferred QualificationsExperience working in academic medical center, teaching hospital, or higher education environment.Experience supporting ACGME -accredited residency, fellowship, or other graduate medical education programs.Experience coordinating complex clinical, educational, or workforce scheduling processes.Familiarity with University of Washington policies, procedures, systems, and administration processes.Compensation, Benefits and Position DetailsPay Range Minimum:$61,368.00 annualPay Range Maximum:$82,200.00 annualOther Compensation:-Benefits:For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:First Shift (United States of America)Temporary or Regular?This is a regular positionFTE (Full-Time Equivalent):100.00%Union/Bargaining Unit:Not ApplicableAbout the UWWorking at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.Our CommitmentThe University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail] .Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .