Program Operations Specialist (Amenities) - Temporary

University of Washington; Seattle (WA); On-site; USD 74,000 - 90,000; Full time

Job summary

University of Washington is offering a temporary Amenities Operations project appointment within Residential Life. The role focuses on leading Area 01 operations, supervising student staff, and ensuring consistent facility management, safety, and service standards in a dynamic campus environment.

The position supports campus partners, coordinates with Amenities leadership, and helps drive program execution across multiple facilities.

Qualifications

• Bachelor’s degree in student development or a related field.
• Minimum of two years of experience with Residence Life, Student Activities, Information Technology or related experience.
• Strong supervision and coordination of student staff and programs.

Responsibilities

• Provide day-to-day operational leadership for Area 01, including supervision, coaching, scheduling support and training of student staff.
• Oversee Fitness Center West operations, including staff, safety, and service continuity.
• Supervise Poplar Print & Patchworks operations and coordinate with campus partners.
• Participate in departmental meetings, maintain records, assist with budget and purchasing processes.

Skills

Staff supervision

Coaching

Scheduling support

Training

Performance management

Education

Bachelor’s degree in student development or related field

Tools

3D printing

Job description

Job Description

Housing & Food Services has an outstanding opportunity for an Amenities Operations – Temporary Project Appointment for Residential Life to join their team.

This is a temporary position expected to end mid-May 2027.

About This Opportunity

Provide day-to-day operational leadership for Area 01, including supervision, coaching, scheduling support, training, and performance management of student employees and student coordinators.

Maintain consistent facility operations, customer service expectations, access procedures, safety practices, and opening/closing standards. Respond to operational issues and coordinate follow-up with Amenities leadership and campus partners.

Key Responsibilities

40% – Area 01 Community Center Operations and Student Staff Supervision

Provide day-to-day operational leadership for Area 01, including supervision, coaching, scheduling support, training, and performance management of student employees and student coordinators. Maintain consistent facility operations, customer service expectations, access procedures, safety practices, and opening/closing standards. Respond to operational issues and coordinate follow-up with Amenities leadership and campus partners.

30% – Fitness Center West Operations

Oversee daily operations for Fitness Center West, including student staffing, facility readiness, equipment and space concerns, customer service, access management, safety procedures, and coordination of fitness-related operations. Support student staff development, address escalated concerns, and ensure continuity of service throughout the temporary assignment.

20% – Poplar Print & Patchworks Operations

Provide operational oversight for Poplar Print & Patchworks, including supervision and support of student staff, facility procedures, equipment and supply coordination, safety expectations, customer service, and implementation of established operational policies. Coordinate with Amenities staff and campus partners on facility, technology, access, and program needs.

10% – Administrative, Departmental, and Collaborative Responsibilities

Participate in Amenities and Residential Life meetings, maintain records and operational documentation, support assessment and reporting, assist with budget and purchasing processes, coordinate with HFS and UW partners, and complete additional operational projects necessary to maintain continuity of Amenities services or Residence Life operations.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

• Bachelor’s degree in student development or a related field.
• Minimum of two years of experience working with Residence Life, Student Activities, Information Technology or other relevant experience.

Preferred Qualifications

• Demonstrated ability and interest in learning and utilizing advanced technology (proficiency with advanced technology such as 3D printing is not a requirement, but desire to explore and learn is required).
• Demonstrated ability to effectively supervise student staff.
• Demonstrated commitment to student learning/development and collaboration with staff, faculty and students in delivery of programs and services.
• Knowledgeable regarding student development and learning, residential academic initiatives and University programs and services.
• Strong written and oral communication skills and attention to detail.

Working Conditions

Position works a regular day shift with some evening and weekend events and activities. Position involves program and project management, chairing meetings and speaking publicly.

About The Team

"Working together to enhance student life" is the Housing & Food Services mission statement. Housing & Food Services is a large and complex organization with a unified commitment to supporting student learning, growth, and success.

Compensation, Benefits And Position Details

Pay Range Minimum:

$81,780.00 annual

Pay Range Maximum

$81,780.00 annual

Benefits

Other Compensation: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-temporary-per-diem-and-less-than-half-time/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a temporary position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

Not Applicable

About The UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.