Program Operations Manager

UIC Arctic Response Services, LLC; White Plains (MD); Hybrid; USD 80,000 - 100,000; Full time

Job summary

UIC Arctic Response Services, LLC is seeking a Program Operations Manager to support the Advanced Technologies Division. This hybrid position requires supervising warehouse personnel and managing operations in White Plains, MD, and Dahlgren, VA. The ideal candidate will lead inventory management, maintain safety compliance, and train team members.

A Bachelor's degree or equivalent DoD-related experience is required. The role demands strong organizational, communication, and problem-solving skills, along with the ability to adapt to changing priorities.

Qualifications

• Individual shall possess a Bachelors’ degree or equivalent experience.
• Ten years of management experience in material accountability.
• Proficiency in interpreting contract documents.

Responsibilities

• Manage inventory including receiving and tracking parts.
• Supervise cleanliness and organization of warehouse.
• Conduct preventive maintenance on mechanical equipment.

Skills

Managing inventory

Supervising a workforce

Effective communication

Problem-solving

Education

Bachelor's degree in a technical or business discipline

10 years of DoD-related business experience

Tools

Warehouse management systems

Job description

Overview

PROGRAM OPERATIONS MANAGER (N-WRHS):

Bowhead seeks a Program Operations Manager to support the Advanced Technologies Division. This is a dual‑role position responsible for supervising 7 off‑site warehouse personnel, while managing the off‑site warehouse operations. This position combines leadership and supervision, inventory management, and maintenance of equipment and supplies. The ideal candidate has strong leadership skills, strong organizational skills, and the ability to work in a fast‑paced environment. The position is a hybrid position with on site work in both White Plains, MD and Dahlgren, VA and the ability to telework.

Responsibilities

Warehouse Operations:

• Manage inventory, including receiving, storing, and tracking parts, materials, and equipment.
• Supervise the organization/maintaining of warehouse spaces to ensure cleanliness and efficiency.
• Supervise the fulfillment of orders by overseeing the picking, packing, and preparation of items for shipment.
• Oversee regular inventory audits to ensure accuracy and identify shortages.
• Supervise the monitoring of stock levels and coordinate with procurement teams for replenishment.

Duties:

• Perform receipt inspection and acceptance; collect and record inspection data; document non-conformances and propose corrective actions.
• Conduct preventive maintenance on mechanical equipment and warehouse tools.
• Ensure compliance with safety regulations and company policies in both engineering and warehouse activities.
• Support the engineering team in material sourcing and project planning.
• Train and guide team members on warehouse and mechanical processes as required.

Qualifications

Education:

Individual shall possess a Bachelors’ degree in any technical or business discipline from an accredited college or university. In lieu of the education requirement, individuals shall have a minimum of ten (10) years of Department of Defense (DoD) related business experience in Plant Property & Equipment / Asset Management.

Experience:

Ten (10) years of management experience in material accountability, major project or program level management of contractors/subordinates, and performance of physical inventories.

Technical Skills:

• Proven skill supervising and leading a diverse workforce.
• Proficiency in reading and interpreting contract documents and reports.
• Knowledge of quality assurance processes and industry standards.

Soft Skills:

• Strong organizational skills and attention to detail.
• Effective communication and teamwork abilities.
• Problem-solving mindset and the ability to adapt to changing priorities.

Physical Demands:

• Ability to lift and move objects weighing up to 25 pounds regularly.
• Frequent standing, bending, walking, and kneeling in warehouse and workshop environments.
• Comfortable working in varying conditions, including temperature fluctuations and noise.
• Manual dexterity for operating tools and equipment with precision.

Pay will be determined based on qualifications, education, etc.

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for this contract.