Program Operations Manager

UICGS / Bowhead Family of Companies; Indian Head (MD); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A technology and services company seeks a Program Operations Manager in Maryland. This role entails supervising off-site warehouse personnel and managing operations, requiring strong leadership and organizational skills. Qualified candidates should possess a bachelor’s degree or considerable experience within DoD contexts. The position is full-time, hybrid, and demands the ability to work efficiently in diverse environments. Applicants must be eligible for a Secret security clearance.

Qualifications

• Must be able to obtain a security clearance at the Secret level.
• Ten (10) years of management experience in material accountability and project-level management.
• Knowledge of quality assurance processes and industry standards.

Responsibilities

• Supervise off-site warehouse operations and personnel.
• Manage inventory and ensure compliance with safety regulations.
• Conduct performance audits and provide corrective actions as needed.

Skills

Supervising a diverse workforce

Organizational skills

Effective communication

Problem-solving abilities

Education

Bachelor’s degree in technical or business discipline

10+ years of DoD related business experience

Job description

Program Operations Manager (N-WRHS)

Bowhead seeks a Program Operations Manager to support the Advanced Technologies Division. This is a dual‑role position responsible for supervising seven off‑site warehouse personnel while managing off‑site warehouse operations. The role combines leadership and supervision, inventory management, and maintenance of equipment and supplies. Ideal candidates have strong leadership skills, organizational ability, and thrive in a fast‑paced environment. The position is hybrid, with on‑site work in White Plains, MD and Dahlgren, VA, and the ability to telework.

Warehouse Operations

• Manage inventory, including receiving, storing, and tracking parts, materials, and equipment.
• Supervise organization/maintaining of warehouse spaces to ensure cleanliness and efficiency.
• Supervise order fulfillment by overseeing picking, packing, and shipment preparation.
• Oversee regular inventory audits to ensure accuracy and identify shortages.
• Monitor stock levels and coordinate with procurement teams for replenishment.
• Perform receipt inspection and acceptance; collect and record inspection data; document non‑conformances and propose corrective actions.
• Conduct preventive maintenance on mechanical equipment and warehouse tools.
• Ensure compliance with safety regulations and company policies in both engineering and warehouse activities.
• Support the engineering team in material sourcing and project planning.
• Train and guide team members on warehouse and mechanical processes as required.

Education

Individual shall possess a bachelor’s degree in any technical or business discipline from an accredited college or university. In lieu of the education requirement, individuals shall have a minimum of ten (10) years of Department of Defense (DoD) related business experience in Plant Property & Equipment / Asset Management.

Experience

Ten (10) years of management experience in material accountability, major project or program‑level management of contractors/subordinates, and performance of physical inventories.

Technical Skills

• Proven skill supervising and leading a diverse workforce.
• Proficiency in reading and interpreting contract documents and reports.
• Knowledge of quality assurance processes and industry standards.

Soft Skills

• Strong organizational skills and attention to detail.
• Effective communication and teamwork abilities.
• Problem‑solving mindset and the ability to adapt to changing priorities.

Physical Demands

• Ability to lift and move objects weighing up to 25 pounds regularly.
• Frequent standing, bending, walking, and kneeling in warehouse and workshop environments.
• Comfortable working in varying conditions, including temperature fluctuations and noise.
• Manual dexterity for operating tools and equipment with precision.

Security Clearance Requirements

Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for this contract.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

IT Services and IT Consulting