Program & Operations Manager

3ie International Initiative for Impact Evaluation; United States; On-site; USD 90,000 - 110,000; Full time

Job summary

3ie International Initiative for Impact Evaluation in Washington, DC, seeks a hybrid Program & Operations Manager to lead program and grant management, office administration and events. The role reports to the Deputy Director Strategic Partnerships and the EPL Director for admin support, driving cross‑functional work in a matrixed environment.

The position focuses on project and grant management, US operations, event planning and strategic partnerships, with a strong emphasis on donor reporting,

Qualifications

• Bachelor's degree in International Affairs, Public Health, Development Studies, Public Administration, Economics, Business Administration or related field.
• At least four years’ experience in program, project or grant management, or office administration.
• Essential: project coordination, budget tracking, event donor reporting and stakeholder coordination.
• Desirable: event management, proposal development, US nonprofit compliance and banking administration.
• Experience planning and managing events, including international or high-level meetings, and managing vendors and budgets.

Responsibilities

• Provide project and grant administration and management support from start-up to closure, including work plans, donor reports and budgets.
• Monitor delivery timeframes and budgets, support risk management and ensure funder compliance.
• Assist hiring and onboarding of consultants and coordinate inputs for proposals.
• Collaborate on partnerships, track new business opportunities and contribute to concept notes and presentations.
• Support outreach activities and coordination of events within Strategic Communications.

Skills

English fluency

Writing & editing

Organization

Discretion

Independent work

Cross-cultural skills

MS Office & Teams

Project management certification

Education

Bachelor's degree

Master's degree preferred

Job description

Job Details: Program & Operations Manager

Full details of the job.

Vacancy Name

Vacancy Name Program & Operations Manager

Employment Type

Employment Type Full Time

Location

Location Washington Office (WO)

Job Description

Program and Operations Manager, Washington DC

1. Background

The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high- quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries. We provide guidance and support to produce, synthesize and quality assure evidence of what works, for whom, how, why and at what cost.
We do so through evidence programs, production of public goods, professional services and support for institutional advancement initiatives. The evidence programs include impact evaluations, implementation research, replication studies, systematic reviews and evidence gap maps. Our work encompasses a wide range of topics, sectors and themes, including health systems and services, nutrition and related social sector programs.
3ie is registered as a non-governmental organization in the United States and operates as a largely remote organization. We have offices in New Delhi, London and Washington, DC. We are looking for a Program & Operations Manager to join 3ie’s Washington, DC office.

2. Summary

The Program and Operations Manager (POM) is a hybrid role combining program management, administration, and event management. The POM will report to the Deputy Director Strategic Partnerships for program work and strategic partnership work and to the Director, EPL for office administration support, and is expected to work in a matrixed environment. They will support 3ie’s project and grant management, partnerships and business development activities; serve as the administrative focal point for the Washington, DC office.

3. Key responsibilities

3.1 Program and grant management – 50%

• Provide project and grant administration and management support in collaboration with team members from project start-up to closure, including in the preparation of work plans, donor reports and budgets for funded projects and programs.
• Monitor delivery timeframes and budgets, support risk management, and ensure project compliance with funder requirements and with internal and external procurement guidelines
• Support project teams in the hiring and onboarding of consultants.
• Collaborate with the Strategic Partnerships unit on proposals by coordinating inputs, researching donor and partner prospects, tracking new business opportunities and contributing to concept notes and presentations
• Support outreach activities led by the Strategic Communications Office, including coordination of events.

3.2 US operations and administration – 20 %

• Serve as the administrative focal point for 3ie’s Washington, DC office, managing the working relationships and logistics for the office space, as well as banking relationships and liaison to support 3ie’s Finance team.
• Support the administration and compliance of 3ie’s US entity, including maintaining corporate records and supporting annual filings, registrations, insurance renewals and audits in coordination with Finance and external advisors
• Process and track invoices, expenses and vendor contracts related to the Washington, DC office, and coordinate equipment and supplies for US-based staff in collaboration with our IT department.

3.3 Event management – 10%

• Plan and deliver 3ie events, donor meetings, workshops, webinars, in in-person, virtual and hybrid formats, including timelines, budgets, vendors and venues, in compliance with procurement guidelines
• Coordinate participant and speaker logistics, prepare event materials in association with program and communications colleagues, and manage post‑event follow‑up, including evaluations and financial reconciliation

3.4 Strategic Partnerships – 20%

• Coordinate proactive Partnerships initiatives, including prospect research, outreach planning and tracking, and ensuring that follow‑up is timely.
• Provide bid management on large, complex proposal initiatives including capture research, meeting coordination, teaming negotiation, and facilitation of reviews and approvals.

4. Qualifications and skills

4.1 Education and work experience

• Minimum requirement of a Bachelor’s degree in International Affairs, Public Health, Development Studies, Public Administration, Economics, Business Administration, other social sciences, or a related field. Master’s degree preferred
• At least four years’ experience in program, project or grant management, office administration preferably in the international development or non‑profit sector
• Essential skills: project coordination, budget tracking, event donor reporting and stakeholder coordination.
• Desirable: event management, proposal development, US nonprofit compliance and banking administration.
• Demonstrated experience planning and managing events, including international or high‑level meetings, and managing vendors and event budgets
• Experience with US banking relationships, or financial administration in a US non‑profit is a strong asset
• Prior experience contributing to competitive proposals, concept papers and/or donor and partner relationships is an advantage

4.2 Skills

• Native or bilingual-level fluency in English, with excellent writing and editing skills
• Excellent organizational skills and the ability to manage multiple priorities and deadlines.
• Discretion and sound judgment in handling confidential information and supporting senior leadership
• Self‑starter able to work independently in a remote‑first organization and to collaborate across geographically dispersed teams and time zones
• Excellent cross‑cultural skills and diplomacy, with a strong service mindset
• Strong proficiency with Microsoft Office and with collaboration tools such as Teams and SharePoint; familiarity with virtual event and registration platforms is an asset
• PMP, event management (e.g. CMP) or equivalent certifications are an asset

5. Eligibility

This position is based in Washington, DC. Candidates must be based in the Washington, DC metropolitan area and be available to work from the office, as needed. Applicants must already have the right to work in the United States. Please note that 3ie is unable to sponsor or take over sponsorship of employment visas for this position.

We are an equal‑opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, race, color, national origin, religion, ethnicity, caste, sexual orientation or disability. 3ie’s commitment to equal opportunity covers all aspects of employment, including but not limited to recruitment, selection, compensation, promotion, professional development, termination and participation in 3ie‑sponsored employee activities.

6. Terms of employment

Candidates should be available to start work within a month of accepting an offer. The salary range for this position will be between USD 90K and 110K.

Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero‑tolerance policy for any form of bullying or harassment in the workplace.