Office Manager, IISS-Americas

IISS; Washington (District of Columbia); On-site; USD 70,000 - 75,000; Full time

Job summary

The International Institute for Strategic Studies (IISS) Americas office in Washington DC seeks an Office Manager to support the Managing Director in meeting operational, management, and compliance requirements for a fast-paced non-profit. You will work with colleagues in London and oversee HR, facilities, IT, events, internships, and CRM duties.

Successful candidates will hold an undergraduate degree, show strong administrative and HR knowledge, and demonstrate excellent written and verbal

Qualifications

• Demonstrable and relevant work experience with a minimum of an undergraduate degree.
• Strong administrative experience and general knowledge of HR and nonprofit rules and regulations.
• Superior communications skills, both written and oral, and sharp attention to detail.
• Ability to collaborate well with a wide range of people both in person and remotely across time-zones.
• Experience with hiring, particularly overseeing selection processes, screening applications, and coordinating interview scheduling.
• Experience leading or managing a small team.
• Sound judgement and discretion.
• Ability to manage multiple complex tasks concurrently.
• Desire to grow administrative and operations competencies a plus.
• Interest in international affairs and experience living or traveling abroad a plus.

Responsibilities

• Human resources management such as new hire paperwork, benefits enrollment, timekeeping, and organizational compliance with government regulations.
• Office and facilities management including ensuring smooth running of IT systems, maintaining office supplies, and managing vendor relationships.
• Financial reporting and vendor payments in close coordination with finance department.
• Managing travel arrangements and other administrative support for visiting staff from other offices.
• Supporting event organization and execution for public and private events.
• Oversight of the management of all internship programming and supervision of 2-3 paid interns per academic term.
• Maintaining US contacts in CRM database.
• Responding to general inquiries directed at US office.
• Ensuring a welcoming environment for office guests.

Skills

Administrative experience

HR knowledge

Nonprofit rules

Written and oral communication

Collaboration across time zones

Hiring oversight

Team leadership

Discretion

Multitasking

Interest in international affairs

Education

Undergraduate degree

Job description

The International Institute for Strategic Studies (IISS) is a defence and security think tank that has a deep understanding of regional geopolitics and geo-economics in a global context. Its international researchers provide best-in-class, independent and impartial analysis and offer insights on strategic challenges and priorities to governments and the private sector. It is expert at bringing together national leaders and senior policymakers in foreign policy, defence and security; promoting dialogue; and facilitating effective and influential bilateral and multilateral consultations .

We seek to appoint an Office Manager for the IISS-Americas office in Washington DC . This position will support the Managing Director in meeting the operational, management, and compliance requirements of a vibrant, fast-paced non-profit and work closely with colleagues in the London headquarters.

Responsibilities:

• Human resources management such as new hire paperwork, benefits enrollment, timekeeping, and organizational compliance with government regulations .
• Office and facilities management including ensuring smooth running of IT systems, maintaining office supplies, and managing vendor relationships .
• Financial reporting and vendor payments in close coordination with finance department .
• Managing travel arrangements and other administrative support for visiting staff from other offices .
• Supporting event organization and execution for public and private events .
• Oversight of the management of all internship programming and supervision of 2-3 paid interns per academic term .
• Maintaining US contacts in CRM database .
• Responding to general inquiries directed at US office .
• Ensuring a welcoming environment for office guests.

Requirements:

Successful candidatesshould have the following:

• Demonstrable and relevant work experience with a minimum of an undergraduate degree .
• Strong administrative experience and general knowledge of HR and nonprofit rules and regulations .
• Superior communications skills, both written and oral, and sharp attention to detail .
• Ability to collaborate well with a wide range of people both in person and remotely across time-zones .
• Ex perie nce with hiring , part icularly over seeing sel ection processes, scree ning applic ations, and coo rdi nating inter view scheduli ng .
• Experience leading o r managing a small team .
• Sound judgement and discretion .
• Ability to manage multiple complex tasks concurrently.
• D esire to grow admini strative and ope ration s c ompe tencies a plus.
• Interest in international affairs and experience living or traveling abroad a plus .

Eligibility and Compensation:

Applicants must have authorization to work in the US (the IISS-Americas is unfortunately unable to assist in procuring visas or entry permits). This is an in-office position. The salary range for this position is $70 ,000 - 7 5,000 along with a generous benefits package .

The IISS is an equal opportunities employer.