Program Operations Lead for Academic Centers

Case Western Reserve University; Cleveland (OH); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Retirement plans

Tuition assistance

Paid time off

Winter recess

Job summary

Case Western Reserve University is seeking a Program Operations Manager to build the operational infrastructure needed to support the Leadership Institute, Center for Family Business, and Entrepreneurship Through Acquisition. This role focuses on enabling center leadership to engage externally while ensuring programs, systems, and processes are executed consistently.

The successful candidate will demonstrate independent judgment, strong prioritization, adaptability, and ownership, translating

Qualifications

• Education and experience aligned with program management, operations, or related field.
• Experience coordinating programs, events, and stakeholder engagement.

Responsibilities

• Lead program operations and delivery across centers, including planning, coordination, and evaluation of programs and events.
• Develop and maintain project plans, timelines, and participant materials.
• Coordinate facilities, vendors, travel, and logistics to ensure high-quality experiences.
• Monitor outcomes and recommend improvements for efficiency and impact.
• Create operational capacity for leadership through effective administrative processes.

Skills

Ownership

Project management

Organizational skills

Communication

Stakeholder engagement

Adaptability

AI tools familiarity

Team collaboration

Problem solving

Attention to detail

Education

Bachelor's degree

Tools

Excel

Reporting tools

Microsoft Office

Job description

Case Western Reserve University is seeking a Program Operations Manager to build the operational infrastructure needed to support the Leadership Institute, Center for Family Business, and Entrepreneurship Through Acquisition. This role focuses on enabling center leadership to engage externally while ensuring programs, systems, and processes are executed consistently.

The successful candidate will demonstrate independent judgment, strong prioritization, adaptability, and ownership, translating