Program & Operations Lead, External Initiatives

James Madison University; Harrisonburg (VA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Paid leave

Health insurance

Retirement benefits

Well-Being program

Tuition waiver

Job summary

James Madison University is seeking a dedicated Coordinator of Programs & Operations Manager for the College of Education External Initiatives to manage statewide programs and Lab School activities.

The role emphasizes coordinating multi-year initiatives, data reporting, and partner engagement, with supervision of student staff and collaboration with university and state partners to ensure successful program outcomes.

Qualifications

• Demonstrated experience developing and leading communication strategies with diverse stakeholders.
• Experience coordinating projects, programs, and personnel, including supervising staff.
• Ability to anticipate program needs, strategically plan, and translate priorities into timely action.
• Experience coordinating program and office operations, developing systems, workflows, and customer service practices.
• Ability to manage program data and reporting processes using MS Teams, Outlook, Excel, Word, PowerPoint, and Adobe tools.

Responsibilities

• Lead and coordinate planning, implementation, and day-to-day operations of multiple initiatives and Lab School programs.
• Manage event logistics: venues, contracts, registration, lodging, catering, travel, purchasing, materials, communications, attendance, on-site operations, closeout.
• Coordinate multiple concurrent scopes of work, timelines, priorities, and benchmarks for timely program delivery.
• Oversee purchasing, invoicing, contracts, and related operational processes with fiscal staff and grant requirements.
• Lead participant recruitment, communications, marketing, data collection, and evaluation activities for program growth.
• Serve as primary operational contact for participants, partners, and stakeholders.

Skills

Communication management

Project coordination

Operations management

Data reporting

MS Office proficiency

Tools

Microsoft Teams

Outlook

Excel

Word

PowerPoint

Adobe applications

Job description

James Madison University is seeking a dedicated Coordinator of Programs & Operations Manager for the College of Education External Initiatives to manage statewide programs and Lab School activities.

The role emphasizes coordinating multi-year initiatives, data reporting, and partner engagement, with supervision of student staff and collaboration with university and state partners to ensure successful program outcomes.