Program Operations Lead

Booz Allen Hamilton; Virginia (MN); On-site; USD 78,000 - 176,000; Full time

Job summary

Booz Allen Hamilton is seeking a Program Operations Lead to analyze client operations, guide change management, and deliver actionable roadmaps for mission success.

You will lead stakeholder discussions, coordinate across agencies, and advise U.S. Army senior leadership while expanding your experience in operational analysis and change management.

Qualifications

• 5+ years of experience in military headquarters or policy environments.
• Experience in a military, civil service, or government contractor role.
• Experience coordinating actions and initiatives across multiple organizations or stakeholders.
• Experience preparing senior leaders for meetings, briefings, and decisions.
• Experience developing staff products, including memos, decision papers, and reports.
• Experience with Microsoft SharePoint, PowerPoint, Excel, and Power BI.
• Ability to track and manage tasks to completion, ensuring deadlines are met, and synthesize complex information into concise and actionable recommendations.
• Ability to prioritize competing requirements.
• Secret clearance.
• Bachelor's degree.

Responsibilities

• Oversee the development of an overall picture of the client’s current structure, day-to-day operations, and outcomes.
• Lead discussions and workshops with stakeholders, engineers, analysts, and other staff to identify improvement areas.
• Advise U.S. Army senior leadership on a path forward.
• Broaden experience in operational analysis and change management while making an impact.

Skills

Leadership

Stakeholder engagement

Coordination

Briefings

Staff products

Task management

Prioritization

Secret clearance

Education

Bachelor's degree

Tools

Microsoft SharePoint

PowerPoint

Excel

Power BI

Job description

Program Operations Lead

The Opportunity:

To grow and transition effectively, organizations need help looking at their operation from the outside. Whether standing up a new organization, transforming an existing one, or transitioning an organization, our clients need a change management professional who will take the time to learn the complexities of their mission and provide them with tangible advice on business process improvements, mission success, and standard methodologies.

That's why we need a seasoned professional like you who knows how to analyze every aspect of your customer's operations and use your expertise to guide efforts at giving them the roadmap to becoming the organization they envision.

As a leader on our team, you'll oversee the development of an overall picture of your client's current structure, day-to-day operations, and outcomes in a manner that they may not have thought of before. You'll lead discussions and workshops with stakeholders and engineers, analysts, and other support staff that will help your team identify the elements that work best in their environment and the areas for improvement. Once you have a thorough understanding of where and how the organization can improve, you will advise U.S. Army senior leadership on a path forward.

This is a chance to broaden your experience in operational analysis and change management while making an impact with your expertise. Work with us as we help U.S. Army technology ecosystem evolve.

Join us. The world can't wait.

You Have:

• 5+ years of experience working in military headquarters or policy environments
• Experience in a military, civil service, or government contractor role
• Experience coordinating actions and initiatives across multiple organizations or stakeholders
• Experience preparing senior leaders for meetings, briefings, and decisions
• Experience developing staff products, including memos, decision papers, and reports
• Experience with Microsoft SharePoint, PowerPoint, Excel, and Power BI
• Ability to track and manage tasks to completion, ensuring deadlines are met, and synthesize complex information into concise and actionable recommendations
• Ability to prioritize competing requirements
• Secret clearance
• Bachelor's degree

Nice If You Have:

• 7+ years of experience in an operational role
• Experience briefing senior leaders or executives
• Experience with interagency, joint, or multinational environments
• Experience in project management or as a staff officer
• Knowledge of organizational hierarchy and decision-making processes
• Knowledge of staff processes, task management systems, and organizational policy compliance
• Ability to be adaptable in ambiguous and fast-paced environments
• Possession of excellent written and verbal communication, organizational, and time-management skills
• Master's degree in a related field
• Project Management or Change Management Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.