Program Operations & Administrative Specialist

Western Carolina University; Cullowhee (NC); On-site; USD 40,000 - 48,000; Full time

Job summary

Western Carolina University seeks an Administrative Support Associate to provide advanced administrative and operational support for the DegreePlus program and the Center for Career and Professional Development. The role coordinates data tracking, reporting, and budgeting processes, and supports program technology systems on site in Cullowhee, NC.

Responsibilities include overseeing DegreePlus operations, outreach and marketing in partnership with leadership, supervising student staff, and

Qualifications

• High school diploma or equivalent, or demonstrated competency to perform the work.
• Experience with administrative and office support practices.
• Ability to coordinate multiple tasks, organize workflow and support program operations.
• Strong verbal and written communication to diverse audiences.

Responsibilities

• Coordinate tracking and reporting of participant data for the DegreePlus program.
• Manage program-related technology systems and support budgeting/financial processes.
• Oversee DegreePlus operations including outreach, marketing, and implementation with program leadership.
• Supervise student staff and ensure efficient workflow for program goals.
• Manage employer payments related to career fairs.

Skills

Administrative support

Records management

Data reporting

Communication skills

Education

High school diploma or equivalent

Job description

Western Carolina University seeks an Administrative Support Associate to provide advanced administrative and operational support for the DegreePlus program and the Center for Career and Professional Development. The role coordinates data tracking, reporting, and budgeting processes, and supports program technology systems on site in Cullowhee, NC.

Responsibilities include overseeing DegreePlus operations, outreach and marketing in partnership with leadership, supervising student staff, and