Program Officer, Instructional Design

ReliefWeb; United States; Remote; USD 89,000 - 129,000; Full time

Job summary

ReliefWeb seeks a Program Officer for Instructional Design to deliver high-quality eLearning and training services for refugee service providers throughout the U.S. This remote position requires strong instructional design and project management skills, with a focus on continuous improvement and capacity-building training practices.

Benefits

Medical insurance starting at $143 per month

20-25 paid time off days

403b retirement savings plan with matching

Employee Assistance Program

Qualifications

• Minimum four years of experience in training or education programs.
• Experience in developing multimedia-rich eLearning courses.
• Ability to manage complex projects with strict timelines.

Responsibilities

• Deliver high-quality instructional design across eLearning and instructor-led courses.
• Analyze feedback and evaluation data for instructional design improvements.
• Provide input into Switchboard reports, including activity updates.

Skills

Communication

Project Management

Instructional Design

Research

Education

Bachelor’s Degree in instructional design, education, or relevant field

Graduate degree in a relevant field

Job description

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USA

Program Officer, Instructional Design

Organization

• International Rescue Committee
  
  

Posted 28 May 2025 Closing date 30 Jun 2025

Job Overview

The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. Switchboard is a one-stop resource hub for refugee service providers in the United States, supported by the Office of Refugee Resettlement (ORR). More information about Switchboard can be found at www.SwitchboardTA.org.

Switchboard is seeking a short-term (<6 months) Program Officer for Instructional Design focused on eLearning and instructor-led course design. Switchboard provides training and capacity-building services to ORR-funded refugee service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others. The Program Officer for Instructional Design will report to the Senior Program Officer for Instructional Design and will be responsible for delivering high-quality instructional design across assigned eLearning and instructor-led courses developed by Switchboard’s internal and external subject matter experts; provide guidance and review of instructional design across all assigned project materials. This position is remote and may be located anywhere in the United States.

Major Responsibilities

Instructional Design

• Deliver high-quality instructional design across assigned eLearning and instructor-led courses developed by Switchboard’s internal and external subject matter experts; provide guidance and review of instructional design across all assigned project materials
• As requested, research and recommend innovative training and instructional design practices that Switchboard should incorporate
• Ensure that practitioner knowledge informs Switchboard’s trainings and learning resources
• Champion a culture of learning and continuous improvement in Switchboard’s approach to instructional design; as requested, identify relevant professional development opportunities for Switchboard team
  
  

Project Management and M&E

• Analyze feedback and evaluation data from previous Switchboard course iterations with a focus on gleaning and implementing instructional design improvements
• Provide input into Switchboard reports, including monthly activity updates and semi-annual Performance Progress Reports.
• Other duties as assigned.
  
  

Job Requirements

• Bachelor’s Degree in instructional design, education, or other relevant field (or equivalent experience)
• Minimum four years of experience developing and implementing training, technical assistance, capacity-building, or education programs
• Experience developing and producing innovative virtual multimedia-rich, scenario-driven eLearning courses and blended instructor-led courses
• Experience contributing to project M&E (data collection, management, and reporting)
• Familiarity with and commitment to data-driven, evidence-based programming
• Excellent written and oral communication skills, with evidence of ability to build capacity of staff at multiple levels
• Ability to effectively manage complex projects with strict timelines
  
  

Preferred Experience & Skills

• Graduate degree in relevant field (or equivalent experience)
• Familiarity with relevant Office of Refugee Resettlement (ORR)-funded programs
• Experience engaging with external subject matter experts and/or consultants
  
  

Working Environment: Remote working environment.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

Please Apply On Our Website

https://careers.rescue.org/us/en/job/req58297/Program-Officer-Instructional-Design

Job details

Country

• United States of America
  
  

City Fully Remote Source

• International Rescue Committee
  
  

Type

• Job
  
  

Career category

• Program/Project Management
  
  

Years of experience

• 3-4 years
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  International Affairs

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