PROGRAM OFFICER

City of New York; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of New York seeks a Program Officer for the Caregiver Support Unit. This role involves overseeing contracts, supporting community programs, and ensuring compliance with program standards. Ideal candidates will have experience in social services and a commitment to serving older adults.

Qualifications

• Three years of experience in social services or related fields.
• One year of experience in the field of aging.

Responsibilities

• Oversee contracts for Caregiver and Social Adult Day programs.
• Support community programs through budget negotiation and oversight.
• Conduct annual program assessments and provide technical assistance.

Skills

Communication

Attention to Detail

Negotiation

Education

Baccalaureate Degree

Job description

New York City is home to an estimated 900,000 to 1.3 million caregivers. Caregiver programs support older New Yorkers and their caregivers as well as kinship caregivers in accessing information and referral, long-term care planning, support groups, counseling, training, respite care and other assistance through our network of community-based providers. Social Adult Day programs support older adults who require assistance with activities of daily living by providing socialization, supervision, personal care and nutrition.

The Program Officer will work within the Caregiver Support Unit which includes the Caregiver and Social Adult Day Programs, and the Social Adult Day (SADC) Ombuds. Under the supervision of the Caregiver Support Senior Director but with latitude for independent judgment and initiative, the Program Officer will oversee contracts for Caregiver and Social Adult Day programs. Essential to this role is an ability to partner with community programs and support their efforts in delivering quality services to older adults and their caregivers. In addition, good communication skills, attention to detail and enthusiasm to work with older adults and their caregivers and the programs they serve is crucial.

The duties and responsibilities will include but not be limited to :

• Support community programs through negotiating and reviewing program budgets with contractors, providing oversight, technical assistance and analysis in accordance with NYC Aging's established policies, procedures, budgetary constraints and social service priorities.
• Support quality programming that adheres to program standards by performing annual program assessments through program visits and case record review, sharing findings with programs and following up to provide support and technical assistance to ensure and achieve program compliance, identify areas of program strength and weakness and recommends improvements.
• Act as an liaison with community groups, public and private agencies, and officials to improve coordination and awareness of services and solicit community involvement in planning and approach.
• Gather and analyze data for preparation of plans, reports and / or proposals in conjunction with staff from other Department bureaus and units, coordinates program meetings, and supports the success of the program's implementation of services.
• Participate in special projects and during the temporary absence of the supervisor, perform the duties of that individual.

Qualifications

1. A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in social services, community relations, public administration or management, contract management, or social research and / or planning, of which at least one year must have been in the field of aging; or

2. Education and / or experience that is equivalent to 1 above. Experience as described in 1 above may be substituted for education on a year for year basis. However, all candidates must : (a) have one year of experience as described in 1

in the field of aging; and (b) possess a four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization.

Requirements for Assignment Level II

For Assignment Level II, in addition to meeting the qualification requirements above, one additional year of the experience described in 1 above is required.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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