Program & Network Manager

Vizient, Inc; Chicago (IL); On-site; USD 69,000 - 116,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Vizient, Inc is seeking a Program Coordinator to coordinate Pharmacy Network programs and initiatives. You will build relationships with healthcare pharmacy leaders, manage program activities, and collaborate with cross-functional teams to ensure timely execution and operational excellence.

You will leverage data, technology, and continuous improvement practices to enhance program effectiveness, client satisfaction, and organizational efficiency while maintaining data confidentiality and

Qualifications

• Strong interpersonal and client service skills.
• Ability to independently coordinate multiple projects and meet deadlines.
• Healthcare industry experience preferred.
• Experience with Salesforce or CRM platforms preferred.
• Proficient with Microsoft Office (Excel, PowerPoint, Outlook) and collaboration tools.
• Willingness to travel.

Responsibilities

• Coordinate and execute assigned Pharmacy Network programs, initiatives, and meetings with plans, timelines, deliverables, and resources.
• Serve as primary point of contact for Pharmacy Network clients, addressing needs and onboarding.
• Plan and coordinate virtual and in-person meetings, including logistics and content
• Monitor client participation, onboarding, and engagement to drive satisfaction and retention.
• Collaborate with cross-functional teams to align resources for seamless program execution.
• Maintain client and program data in Salesforce or other CRM, prepare engagement reports.
• Coordinate communications, newsletters, materials, and digital resources for programs.
• Manage program calendars, budget forecasts, and expenses.
• Identify opportunities to streamline workflows and improve efficiency.
• Utilize approved AI and digital tools to support communications and reporting.

Skills

Interpersonal skills

Relationship management

Client service

Project coordination

CRM platforms

Salesforce

MS Office

Excel

PowerPoint

Collaboration

Travel willingness

Communication

Attention to detail

Problem solving

Analytics

Education

Relevant degree

MBA

Tools

Salesforce

Copilot

Teams

PowerPoint

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary: In this role, you will coordinate and execute Pharmacy Network programs, initiatives, and meetings that strengthen client engagement and deliver high-quality experiences. You will build relationships with healthcare pharmacy leaders, manage program activities, and collaborate with cross-functional teams to ensure timely execution and operational excellence. You will leverage data, technology, and continuous improvement practices to enhance program effectiveness, client satisfaction, and organizational efficiency.

Responsibilities

• Coordinate and execute assigned Pharmacy Network programs, initiatives, and meetings, including project plans, timelines, deliverables, resources, and follow-up activities.
• Serve as a primary point of contact for Pharmacy Network clients, including chief pharmacy executives and health system pharmacy leaders, to address needs, facilitate onboarding, and connect clients with relevant resources.
• Plan and coordinate virtual and in-person meetings, including scheduling, registration, logistics, speaker coordination, content preparation, continuing education, communications, and post-meeting activities.
• Monitor client participation, satisfaction, onboarding, and engagement to identify outreach opportunities and coordinate activities that strengthen relationships and retention.
• Collaborate with cross-functional teams, including meeting planning, continuing education, communications, analytics, technology, and subject-matter experts, to align resources and ensure seamless program execution.
• Maintain accurate client and program information in Salesforce or other approved CRM systems, and prepare reports summarizing engagement, participation, satisfaction, and program performance.
• Coordinate client communications, newsletters, meeting materials, community platform content, and digital resources to ensure accuracy, timeliness, and alignment with program objectives.
• Manage program calendars, support budget forecasting, monitor meeting expenses, and coordinate operational activities to ensure accurate and timely completion.
• Identify and implement opportunities to streamline workflows, standardize processes, improve efficiency, and enhance the client experience.
• Utilize approved AI and digital tools to support communications, information synthesis, meeting preparation, reporting, and routine workflows while maintaining appropriate oversight and data confidentiality.

Qualifications

• Relevant degree preferred.
• MBA desired.
• 2 or more years of relevant experience required.
• Healthcare industry experience preferred.
• Strong interpersonal, relationship management, and client service skills, including the ability to collaborate effectively with senior leaders and cross-functional teams.
• Demonstrated ability to independently coordinate multiple projects, prioritize competing deadlines, anticipate needs, and drive activities through completion.
• Excellent organizational, problem-solving, and written and verbal communication skills, with strong attention to detail and sound judgment.
• Experience with Salesforce or other CRM platforms preferred.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, Copilot, and Teams, with the ability to maintain accurate data, prepare reports, and summarize trends.
• Experience using digital meeting platforms, collaboration tools, and approved AI technologies to improve productivity and workflow efficiency.
• Willingness to travel.

Compensation & Benefits

Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $68,500.00 to $116,300.00. This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer

Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Working at Vizient means shaping the future of healthcare, every day.

Alongside our clients, we're building a healthier, more human healthcare system.

We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care.

Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare.

Together, we're solving some of the industry's most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve.

Through our enterprise of companies, we deliver meaningful impact across the continuum of care:

• Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration.
• aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers.
• Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical, and operational excellence.
• Provista - Proven supply chain partner specializing in extended, diagnostic, and preventive care facilities, including surgery centers, home health, and senior living.