Program Monitor [Flex]

Community Resources For Justice (CRJ); Boston (MA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Medical benefits

PTO & holidays

Life & disability ins.

Retirement with match

Tuition assistance

Job summary

Community Resources For Justice (CRJ) in Boston, MA is seeking a Program Monitor for its Reentry Services division. The role focuses on front desk operations, security accountability, and compassionate resident support within group homes.

The starting pay is $18/hour with a $20/hour shift differential, part-time, 8 hours per week. The Program Monitor will document activities, conduct life/safety checks, and assist residents while maintaining a calm, pro-social presence.

Qualifications

• Interpersonal skills and strong communication abilities.
• Experience documenting and writing reports.
• Flexibility to work evenings, weekends, and holidays.
• Security background is a plus and beneficial for the role.
• Prior experience in residential or behavioral health settings is advantageous.

Responsibilities

• Front Desk Duties: greet residents, sign in/out, answer calls, manage visitors.
• Security/Accountability: life/safety checks, bed checks, searches, monitor daily details.
• Take urine samples as scheduled and complete documentation, perform alco-sensor tests.
• Serve as pro-social role model to support residents' behavior changes and address concerns.
• Enter documentation in SecureManage and attend required training/meetings.
• Perform other job-related projects as directed.

Skills

Interpersonal skills

Calm under pressure

Documentation/reporting

Driver's license

Flexible schedule

Security experience

Residential care exp

Education

High school diploma or GED

Associate or Bachelor's in related field preferred

Job description

Support Lives, Build Futures — Program Monitor Opportunity

Location: [Boston, MA]
Schedule: [Flex] [8 hours per week]
Salary: The starting rate for this position is $18/hr. [$20/hr. with shift differential]

CRJ’s Reentry Services supports people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care.

Are you passionate about making a difference in the lives of others? Join our team as a Program Monitor and help create a safe, supportive, and empowering environment for individuals within our group homes.

What You’ll Bring:

• High school diploma or GED required, associate or bachelor’s degree in human services or related field preferred.

• Prior experience in security is a plus.

• Prior experience working in residential or behavioral health settings is a plus.

• Strong interpersonal and communication skills.

• Ability to remain calm and compassionate in challenging situations.

• Prior experience with electronic documenting and report writing.

• Valid driver’s license and reliable transportation.

• Ability to work flexible hours, including evenings, weekends, and holidays.

What You’ll Do:

• Front Desk Duties: general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, sort and distribute mail.
• Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details.
• Take urine samples per schedule and complete documentation, administer alco-sensor tests.
• Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to residents’ concerns, needs, and complaints.
• Enter appropriate documentation in SecureManage.
• Attend training and staff meetings as required. Perform other job-related projects and activities as requested or directed.

Why Join Us?

• Supportive team environment.

• Opportunities for professional development and training.

• Meaningful work that impacts lives of others every day.

Benefits: CRJ offers eligible employees medical, dental, and vision coverage, paid time off and holidays, life and disability insurance, and a retirement plan with a company match. Additional benefits include tuition assistance, an employee assistance program, training and professional development opportunities, and voluntary benefit options.