Program Monitor

Dept of Economic Security; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

The Arizona Department of Economic Security seeks a Program Monitor for the Division of Developmental Disabilities. The role conducts on-site facility inspections, reviews compliance with state regulations, and supports corrective actions to protect vulnerable populations.

Travel statewide across Arizona is required, including overnight stays. Strong writing and communication skills are essential to draft audit reports and communicate findings to stakeholders.

Qualifications

• Strong writing skills to draft technical reports and compliance findings.
• Active listening and oral communication to gather operational context and present findings.
• Critical thinking to evaluate facility operations against state regulations.
• Reading comprehension of statutes, rules, and service plans.
• Experience in compliance management, case management, or residential/community-based program oversight.

Responsibilities

• Conduct on-site facility inspections to assess compliance with state regulations.
• Monitor for health and safety violations and document findings.
• Prepare audit reports detailing compliance status and corrective actions.
• Follow up on corrective actions to ensure resolution and protect vulnerable populations.

Skills

Strong writing

Active listening

Critical thinking

Reading comprehension

Compliance experience

Driver's license

Job description

The Program Monitor works for the Arizona Department of Economic Security's Division of Developmental Disabilities to ensure compliance and quality of services provided by contracted vendors. The role involves conducting on-site facility inspections, monitoring for health and safety violations, preparing audit reports, and following up on corrective actions to protect vulnerable populations receiving developmental disability services. Statewide travel across Arizona is required, including overnight stays.

Key qualifications:

• Strong writing skills to draft technical reports and compliance findings
• Active listening and oral communication to gather operational context and present findings
• Critical thinking to evaluate facility operations against state regulations
• Reading comprehension of statutes, rules, and service plans
• Experience in compliance management, case management, or residential/community-based program oversight
• Valid driver's license required for statewide travel