Program Manager, Water Systems & Loss Reduction

Ontario Water Works Association; North Carolina; On-site; USD 71,000 - 81,000; Full time

Benefits offered by this job

OMERS pension

Sick and vacation entitlements

Group benefits package

Job summary

The Municipality of Chatham-Kent invites applications for a permanent full-time Program Manager, Water Services with the Public Utilities Commission. You will lead programs to improve water accountability, conduct audits, reduce water losses, and optimize flushing practices to safeguard drinking water quality.

Reporting to the Manager of Public Engagement & Connection Services, you will collaborate with internal departments, Entegrus, consultants, regulators, and stakeholders to ensure system

Qualifications

• Three-year post-secondary diploma or university degree in Civil or Environmental Engineering, Engineering Technology, Applied Science, Environmental Studies, Water Resources, or a related discipline, or an equivalent combination of related education and experience.
• Four to six years of progressively responsible experience in municipal water distribution, water/wastewater utilities, infrastructure management, engineering, asset management, water resources, or a related field.
• Demonstrated knowledge of municipal drinking water and distribution systems with experience in water loss management, water auditing, leak detection, flushing programs, utility data analysis, infrastructure condition assessment, asset management, water conservation, or municipal program management.
• Experience with program development, project coordination, performance measurement, data analysis, budget monitoring, and preparation of technical reports, policies, procedures, and recommendations.
• Strong analytical, problem-solving, organizational, communication, project management, and stakeholder relationship skills.
• Strong computer skills with experience using data management, mapping, analytics, reporting, or water utility software applications.

Responsibilities

• Develop, implement, and maintain a comprehensive water accountability program, including water audits to quantify accounted-for and unaccounted-for water, identify system losses, establish performance targets, and support water loss reduction initiatives.
• Develop and oversee leak detection, unauthorized water use investigations, flushing optimization, and related programs that improve distribution system efficiency, reliability, and accountability.
• Evaluate flushing practices and seasonal programs to minimize unnecessary discharge of treated water while maintaining water quality requirements, including appropriate flushing of dead-end watermains.
• Develop and maintain benchmarks, key performance indicators, dashboards, and reporting tools to measure water loss, flushing volumes, leak detection, water use, system efficiency, and overall program performance.
• Analyze operational, infrastructure, consumption, and financial data to identify trends and improvement opportunities and prepare reports, business cases, recommendations, and presentations for management, Commissioners, and senior leadership.
• Lead the implementation, administration, and optimization of technologies and software supporting water system performance, including leak detection, pressure and flow monitoring, smart metering (AMI/AMR), GIS, SCADA, data analytics, and related systems.

Skills

Analytical thinking

Problem solving

Organizational skills

Communication

Project management

Stakeholder relationships

Computer skills

Education

Civil/Environmental Eng degree or related

Ontario Water Distribution Operator Certification

Tools

GIS

SCADA

AMI/AMR

Power BI

AWWA Water Audit Software

Job description

The Municipality of Chatham-Kent invites applications for a permanent full-time Program Manager, Water Services with the Public Utilities Commission. You will lead programs to improve water accountability, conduct audits, reduce water losses, and optimize flushing practices to safeguard drinking water quality.

Reporting to the Manager of Public Engagement & Connection Services, you will collaborate with internal departments, Entegrus, consultants, regulators, and stakeholders to ensure system