Program Manager, Virtual Care

Mass General Brigham; Somerville (MA); Remote; USD 90,000 - 140,000; Full time

Job summary

A leading healthcare institution is seeking a Manager for Virtual Care Services. This role includes ensuring service availability, managing budgets, and supervising a team. You'll engage with stakeholders to optimize solutions in a supportive, innovative environment with opportunities for career advancement.

Benefits

Career advancement opportunities

Flexible remote work

Competitive salary and benefits package

Collaborative work environment

Qualifications

• Strong written and verbal communication skills.
• Knowledge of project/program management methodologies.
• Familiarity with clinical operations in a virtual healthcare setting.

Responsibilities

• Ensure 24/7 availability of virtual care services.
• Manage financial budgets for virtual care services.
• Supervise and mentor a team of 3-5 members.

Skills

Communication

Project Management

Financial Principles

Team Leadership

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with flexibility
- Competitive salary and benefits package
- Chance to make a positive impact on virtual healthcare services
- Supportive and collaborative work environment
- Engage in innovative projects that shape the future of healthcare delivery

What to Expect (Job Responsibilities):
- Ensure the 24/7 availability of virtual care clinical services and develop processes to enhance service reliability
- Manage financial budgets for virtual care services, implementing regular reviews to meet fiscal objectives
- Draft and negotiate service agreements in compliance with legal regulations and contractual obligations
- Collaborate with internal and external stakeholders to optimize technology solutions for virtual care
- Supervise and mentor a team of 3-5 members to foster a collaborative and growth-oriented environment

What is Required (Qualifications):
- Strong written and verbal communication skills for effective stakeholder engagement
- Knowledge of project/program management methodologies and best practices
- Familiarity with clinical operations, particularly in a virtual healthcare setting
- Knowledge of financial principles, budgeting, and financial modeling
- Ability to supervise and guide team members to achieve their goals

How to Stand Out (Preferred Qualifications):
- Experience in a leadership role within a healthcare setting
- Proven track record of managing virtual care services or similar programs
- Experience with financial modeling and strategic decision-making in healthcare
- Strong networking skills to build relationships with various stakeholders
- Familiarity with regulatory compliance in healthcare services

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