PHD Program Leader - McLean Hosp. Pavilion & Lincoln

McLean Hospital; City of Rome (MA, NY); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare institution seeks a Program Leader for the Pavilion and Lincoln programs, focusing on treatment-resistant psychiatric illnesses. The role involves overseeing clinical operations, managing diverse staff, and ensuring compliance with regulations. The ideal candidate will have strong clinical and managerial skills, experience with diverse populations, and proficiency in various clinical applications.

Qualifications

• Extensive clinical experience and strong management skills required.
• Knowledge of MA DMH regulations preferred.

Responsibilities

• Oversee clinical and administrative operations of the Pavilion and Lincoln programs.
• Supervise hiring, onboarding, and ongoing staff management.
• Ensure compliance with ethical standards and client confidentiality.

Skills

Management

Clinical Experience

Strategic Thinking

Communication

Tools

Epic

PeopleSoft

UKG

Kronos

Workday

Taleo

Hyperion

Vision

HealthStream

Business Objects Planning

Job description

The Pavilion at McLean Hospital is the premiere residential program in the country providing comprehensive diagnostic evaluations for adults with complex, treatment-resistant psychiatric illnesses. Lincoln is a small residential program, located off the main campus of the hospital, for patients with treatment-resistant depression. While Lincoln primarily serves as a step-down program for the Pavilion, patients can be directly admitted from the community or after a brief inpatient hospitalization. Lincoln is unique in offering accelerated TMS in addition to behavioral treatments. The Program Leader for the Pavilion / Lincoln will oversee all clinical and administrative operations of both programs, ensuring activities support their clinical missions.

The ideal candidate will have extensive clinical experience, strong management skills for a diverse staff including psychiatrists, psychologists, social workers, and nurses, and strategic thinking regarding the programs' roles within McLean Hospital and the larger MGB system. The candidate must also demonstrate the ability to manage a combined expense budget exceeding 12 million dollars.

Specific Responsibilities/Tasks

1. Program Oversight: Collaborate with medical and administrative leadership to meet the clinical mission for each patient. Plan, organize, coordinate, and monitor clinical and administrative activities. Maintain clear communication about policies, procedures, and program updates, and coordinate with hospital administration and external agencies.
2. Supervision and Management: Work closely with senior staff, supervise clinicians, conduct performance evaluations, lead staff and management meetings, ensure quality services through clinical rounds, and develop policies to ensure a safe, therapeutic environment. Responsible for on-call support.
3. Training: Oversee annual training programs, ensure competency-based training implementation, and support staff development in clinical and administrative skills.
4. Personnel Management: Supervise hiring, onboarding, ongoing supervision, and credentialing of staff. Oversee disciplinary procedures in coordination with HR.
5. Human Rights and Compliance: Maintain client confidentiality, adhere to ethical standards, review incident reports, and liaise with QA and regulatory bodies.
6. Program Promotion and Marketing: Support public relations efforts, ensure consistent intake and admissions processes, and develop marketing systems aligned with hospital strategies.

The successful candidate will possess strong clinical and managerial skills, experience with diverse populations, and familiarity with current scientific advances. They must be capable of analyzing behaviors, assessing situations, and communicating effectively with staff, clients, hospital leadership, and external agencies. Knowledge of MA DMH regulations is preferred.

Additional requirements include managing daily operations, overseeing budgets, and proficiency with clinical and business applications such as Epic, PeopleSoft, UKG, Kronos, Workday, Taleo, Hyperion, Vision, HealthStream, and Business Objects Planning. Experience with virtual care platforms and completion of electronic medical records training are also required.

McLean Hospital is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected statuses. Reasonable accommodations will be provided for individuals with disabilities during the application and employment process.