Program Manager V - Marketing

Milestone Technologies, Inc.; United States; On-site; USD 96,000 - 103,000; Part time

Job summary

Milestone Technologies, Inc. is seeking a Program Manager to serve as the operational backbone of the MarSci System Intelligence within Marketing Science. You will design and pilot AI-driven coordination workflows, document boundaries between human and AI activities, and produce a playbook for other teams to adopt.

The role focuses on running the program rhythm, managing cross-pod dependencies, and delivering multi-pod projects in a dynamic environment with senior stakeholder involvement.

Qualifications

• Track record of aligning multiple teams without direct authority.
• Experience building structure and process in ambiguous, fast-moving environments.
• Strong written and verbal communication, including status reports and stakeholder updates.
• Systems-thinking orientation: focus on building the machine, not just operating it.
• Demonstrated ability to integrate AI tools to optimize or redesign workflows.

Responsibilities

• Stand up and run the Program operating rhythm (syncs, status, action tracking, stakeholder comms).
• Coordinate cross-pod dependencies: surface conflicts, broker solutions, track resolution.
• Facilitate stakeholder relationships with partner teams in Marketing Science, Sales and Product.
• Design and pilot AI/automation-driven coordination workflows (dependency tracking, status rollups, intake routing).
• Produce a reusable playbook and system blueprint for other teams to adopt.
• Own and deliver cross-cutting projects that span multiple pods.
• Running projects and execution.

Skills

Cross-team alignment

Structured processes

Written and verbal communication

Systems thinking

AI tool integration

Job description

Marketing Science is client's consulting and insights function for advertisers. We help businesses of every size, from local shops to the world's largest brands, understand what's working, why, and what to do next. The team combines expertise in measurement, media strategy, and data science, partnering closely with Product and Sales to help businesses grow on client's platforms.

AI is a company-wide priority, and Marketing Science is at the center of it. We work with product developers to shape how AI-powered recommendations reach marketers, ensuring they're grounded in measurement rigor and real business outcomes. The next chapter is about encoding our expertise into AI products and tools, so every marketer on client gets Marketing Science-grade intelligence regardless of size or account coverage.

MarSci System Intelligence is a newly formed Program within Marketing Science driving this evolution. It has a number of pods working across AI-guided advertising, holistic marketing intelligence, and human-engaged delivery, with heavy cross-functional dependencies across Marketing Science, Sales and Product.

We're looking for a Program Manager who gets genuine satisfaction from making a team hum. You'll serve as the operational backbone of the System Intelligence Program, a shared resource for all pod leads and the Program Lead. You don't need to own the strategy: you need to own the execution infrastructure that makes strategy real. But this isn't a traditional coordination role. Your job isn't just to run the operating rhythm; it's to build a system that outlasts you. By the end of your contract, you'll have designed and piloted AI-driven coordination workflows, documented what stays human-owned and why, and produced a playbook that other teams can adopt.

Overall Responsibilities

• Stand up and run the Program operating rhythm (syncs, status, action tracking, stakeholder comms)
• Coordinate cross-pod dependencies: surface conflicts, broker solutions, track resolution
• Facilitate stakeholder relationships with partner teams in Marketing Science, Sales and Product
• Design and pilot AI/automation-driven coordination workflows (dependency tracking, status rollups, intake routing)
• Produce a reusable playbook and system blueprint for other teams to adopt
• Own and deliver cross-cutting projects that span multiple pods
• Running projects and execution

Mandatory Skills

• Track record of driving alignment and outcomes across multiple teams without direct authority: influencing, being firm with requests, and ensuring follow-through
• History of building structure and process in environments that didn't have it, in ambiguous, fast-moving conditions
• Strong written and verbal communication: you'll write status reports, playbooks, and stakeholder comms constantly, and influence senior leaders
• Systems-thinking orientation: you see your job as building the machine, not being it
• Demonstrated ability to integrate AI tools to optimize or redesign workflows and drive measurable impact

Compensation

The estimated pay range for this position is USD $70.00/Hr - USD $75.00/Hr.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.