Program Manager, Substance Use

Heritage Behavioral Health Center- HBHC

Decatur (IL)

On-site

USD 65,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Every other Friday off (paid wellness)

NHSC loan forgiveness eligibility

Competitive salaries

Job summary

Heritage Behavioral Health Center in Decatur, Illinois, seeks a full-time program manager to lead our substance use treatment program. The role combines clinical interventions, assessment, counseling, and case management with supervision of staff and coordination of daily programming.

The ideal candidate holds a Master’s in a related field and is minimally credentialed as CADC/LPC/LSW, with supervisory experience and a valid driver’s license.

Qualifications

Master's degree in a relevant human service field and CADC, LPC, or LSW credential.
Minimum supervisory experience preferred.
Valid driver's license required.
Ability to provide counseling and case management.

Responsibilities

Provide clinical interventions and manage a reduced caseload.
Assess, plan, and provide counseling and case management.
Coordinate day-to-day substance use program operations.
Supervise program staff and conduct trainings.
Ensure program compliance with agency policies and funders' standards.
Attend multidisciplinary meetings and community coalitions.

Skills

Engage clients

ASAM knowledge

DSM-5 knowledge

Case management

Staff supervision

Trauma-informed care

Microsoft Word

Microsoft Excel

Education

Master's degree in related field

CADC/LPC/LSW credential

Job description

Salary: Range based on education, experience, and licensure or certification

Bachelor's Degree + CADC: $65,000-$69,000 annually + every other Friday off (paid wellness day)

Master's Degree + CADC, LSW, or LPC: $69,000–$71,000 annually + every other Friday off (paid wellness day)

Master's Degree + LCSW or LCPC: $72,000–$75,000 annually + every other Friday off (paid wellness day)

Schedule: Full-Time | Every other Friday off (paid wellness day)

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!

About Heritage Behavioral Health Center

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals in Macon County and the surrounding communities. We recognize that all individuals at our organization have an impact on client care — regardless of the position they hold.

Why You’ll Love Working Here

Every other Friday off — paid wellness days
Competitive salaries aligned with state and national benchmarks
Loan forgiveness eligibility through NHSC

At Heritage, we believe in taking care of our staff’s needs so that they can concentrate on taking care of the needs of the individuals we serve.

Position Summary

This full-time position provides day-to-day program management and clinical support for Heritage Behavioral Health Center’s substance use treatment program. The substance use program provides a range of outpatient, intensive outpatient, medication-assisted recovery, and residential services for individuals with a substance use diagnosis and/or co-occurring diagnoses. Heritage strives to assist individuals by providing wraparound services to support their long-term recovery, including assessment, treatment planning, individual and group counseling, and case management.

Clinical Responsibilities

Provide clinical interventions and manage a reduced caseload
Provide assessment, treatment planning, case management, and individual and group counseling to individuals
Provide case management services to ensure referral and linkage to services that support an individual’s health, wellness, and recovery
Maintain positive relationships with referral sources and community providers
Collaborate with multiple internal and external providers to coordinate treatment, including direct care staff, nursing, counselors, and clinical leaders

Program Management Responsibilities

Coordinate day-to-day functions of the substance use program, including oversight of daily programming
Provide direct supervision to substance use program staff, including individual and group supervision and formal trainings
Support staff selection, training, and evaluation
Champion adherence to agency policies and procedures, accrediting body standards, and state/federal guidelines to improve the quality of services provided
Oversee completion of data management, including weekly, monthly, and quarterly reports and monitoring of performance measures set forth by funders

Monitor program staffing needs, participate in hiring, and orientation and training of new staff

Attend program meetings within Heritage to provide collaborative care for persons served
Lead and participate in community-based meetings, events, forums, and coalitions to support and provide education on substance use treatment and recovery
Coordinate communication, service provision, and relationship-building with area providers for linkage within the service area
Ensure all clinical activities performed by the team are compliant with organizational standards, policies, and procedures
Assist in ensuring client referral and linkage to programs
Ensure interactions with individuals and fellow staff members are supportive and respectful
Participate in multidisciplinary team meetings and contribute to collaborative problem-solving
Attend individual supervision with supervisor at a scheduled weekly time to review and report on progress, productivity, and concerns
Other duties as assigned

Knowledge, Skills, and Abilities

Ability to engage individuals and decrease barriers to accessing treatment services
Knowledge of behavioral health diagnoses, including use of ASAM and DSM-5
Knowledge of co-occurring diagnoses and evidence-based treatment approaches
Knowledge of case management techniques and community resources, including psychiatric, substance use, medical, and other community services
Ability to mentor, teach, and develop staff to provide compassionate, person-centered treatment
Knowledge of trauma-informed care, access to care, and other CCBHC-related principles
Strengths-based approach with both clients and staff
Effective oral and written communication skills
Ability to work in a team-based environment
Flexibility and adaptability to changes in program needs and schedule
Ability to navigate electronic health records
Proficient in Microsoft Word and Excel

Education and Experience

Ideal candidates will have education and experience working with individuals with substance use and mental health diagnoses, as well as previous supervisory experience. A Master's degree in a relevant human service field is preferred. This position requires being minimally credentialed as a CADC, LPC, or LSW. Candidates with previous supervisory experience are highly desired. A valid driver's license, reliable means of transportation, and proof of current automobile insurance are required.

Heritage Also Offers the Following Benefits

Generous vacation, sick, and personal leave
Paid holidays
Health Club/Fitness Reimbursement
Employee Assistance Program
Continuing Education Opportunities
Tuition Assistance Programs
Agency-provided life insurance and short-term disability policies
Optional insurance benefits, including health, dental, vision, and additional life insurance (health insurance benefit includes substantial agency contribution toward the cost)
Direct deposit of payroll check
Clinical supervision provided for individuals seeking licensure (LPC, LCPC, LSW, LCSW)
Access to Federal Student Loan Forgiveness—Heritage is a National Health Service Corps site, which provides federal student loan forgiveness for licensed counselors, nurses, social workers, and substance use professionals approved through their program. Additional information at nhsc.hrsa.gov.