Program Manager, Substance Use

Heritage Behavioral Health Center, Inc.; Decatur (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Generous vacation, sick, and personal

Paid holidays

Health club/fitness reimbursement

Employee assistance program

Continuing education opportunities

Tuition assistance

Life insurance

Disability policies

Direct deposit

Job summary

Heritage Behavioral Health Center, Inc. is seeking a Program Manager for its Substance Use program in Decatur, IL.

The role combines day-to-day program management with clinical support, overseeing outpatient, intensive outpatient, medication‑assisted recovery, and residential services, including assessment, treatment planning, counseling, and case management. Ideal candidates hold a Master’s degree in a relevant field and CADC/LPC/LSW credentials, with supervisory experience.

Qualifications

• Master’s degree in a relevant human service field preferred.
• Must be minimally credentialed as CADC, LPC, or LSW.
• Strong supervisory experience desired.

Responsibilities

• Manage day-to-day operations of the substance use program.
• Provide direct supervision to program staff and trainings.
• Coordinate with internal and external providers for integrated care.
• Ensure compliance with policies, accrediting standards, and guidelines.
• Oversee data management and reporting on performance measures.

Skills

Engage clients

Trauma-informed care

ASAM/DSM-5 knowledge

Team-based collaboration

Clinical supervision

Documentation and reporting

Education

Master’s degree in a relevant human service field

CADC, LPC, or LSW (minimum credential)

Valid driver’s license

Tools

Electronic health records

Microsoft Word & Excel

Job description

Program Manager, Substance Use

Location: 151 North Main, Decatur, IL

Full‑time position.

Salary

• Bachelor's Degree + CADC: $65,000–$69,000 annually
• Master's Degree + CADC, LSW, or LPC: $69,000–$71,000 annually
• Master's Degree + LCSW or LCPC: $72,000–$75,000 annually

Position Summary

This full‑time position provides day‑to‑day program management and clinical support for Heritage Behavioral Health Center's substance use treatment program. The program offers outpatient, intensive outpatient, medication‑assisted recovery, and residential services for individuals with substance use or co‑occurring diagnoses, and provides wraparound services including assessment, treatment planning, individual and group counseling, and case management.

Clinical Responsibilities

• Provide clinical interventions and manage a reduced caseload
• Administer assessment, treatment planning, case management, and individual and group counseling to individuals
• Ensure referral and linkage to services that support an individual's health, wellness, and recovery
• Maintain positive relationships with referral sources and community providers
• Collaborate with internal and external providers to coordinate treatment, including direct care staff, nursing, counselors, and clinical leaders

Program Management Responsibilities

• Coordinate day‑to‑day functions of the substance use program, including oversight of daily programming
• Provide direct supervision to program staff, including individual and group supervision and formal trainings
• Support staff selection, training, and evaluation
• Champion adherence to agency policies and procedures, accrediting body standards, and state/federal guidelines to improve the quality of services provided
• Oversee completion of data management, including weekly, monthly, and quarterly reports and monitoring of performance measures set forth by funders
• Monitor program staffing needs, participate in hiring, orientation, and training of new staff
• Attend program meetings within Heritage to provide collaborative care for persons served
• Lead and participate in community‑based meetings, events, forums, and coalitions to support and provide education on substance use treatment and recovery
• Coordinate communication, service provision, and relationship‑building with area providers for linkage within the service area
• Ensure all clinical activities performed by the team are compliant with organizational standards, policies, and procedures
• Assist in ensuring client referral and linkage to programs
• Ensure interactions with individuals and fellow staff members are supportive and respectful
• Participate in multidisciplinary team meetings and contribute to collaborative problem‑solving
• Attend individual supervision with supervisor at a scheduled weekly time to review and report on progress, productivity, and concerns
• Other duties as assigned

Knowledge, Skills, and Abilities

• Ability to engage individuals and decrease barriers to accessing treatment services
• Knowledge of behavioral health diagnoses, including use of ASAM and DSM‑5
• Knowledge of co‑occurring diagnoses and evidence‑based treatment approaches
• Knowledge of case management techniques and community resources, including psychiatric, substance use, medical, and other community services
• Ability to mentor, teach, and develop staff to provide compassionate, person‑centered treatment
• Knowledge of trauma‑informed care, access to care, and other CCBHC‑related principles
• Strengths‑based approach with both clients and staff
• Effective oral and written communication skills
• Ability to work in a team‑based environment
• Flexibility and adaptability to changes in program needs and schedule
• Ability to navigate electronic health records
• Proficient in Microsoft Word and Excel

Education and Experience

Ideal candidates will have education and experience working with individuals with substance use and mental health diagnoses, as well as previous supervisory experience. A Master’s degree in a relevant human service field is preferred. This position requires being minimally credentialed as a CADC, LPC, or LSW. Candidates with previous supervisory experience are highly desired. A valid driver’s license, reliable means of transportation, and proof of current automobile insurance are required.

Benefits

• Generous vacation, sick, and personal leave
• Paid holidays
• Health club/fitness reimbursement
• Employee assistance program
• Continuing education opportunities
• Tuition assistance programs
• Agency‑provided life insurance and short‑term disability policies
• Optional insurance benefits, including health, dental, vision, and additional life insurance (health insurance benefit includes substantial agency contribution toward the cost)
• Direct deposit of payroll check
• Clinical supervision provided for individuals seeking licensure (LPC, LCPC, LSW, LCSW)
• Access to Federal Student Loan Forgiveness – Heritage is a National Health Service Corps site, which provides federal student loan forgiveness for licensed counselors, nurses, social workers, and substance use professionals approved through their program