Program Manager, Strategic Operations

xometry; United States; Hybrid; USD 103,000 - 134,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision insurance

Life and disability insurance

Generous paid time off

Hybrid work arrangement

Employee Assistance Program

Job summary

Xometry is seeking a Program Manager for Strategic Operations to lead cross-functional programs in a fast-paced digital manufacturing marketplace. You will drive operational efficiency, scalability, and measurable outcomes across product, engineering, supply chain, and customer success.

You will manage end-to-end programs, partner with teams to implement improvements, develop KPIs, build detailed plans, manage budgets, and mitigate risks while traveling up to 25%.

Qualifications

• Minimum 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced setting.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Lead end-to-end management of complex, cross-functional operational programs from initiation through execution and delivery.
• Partner with product, engineering, supply chain, and customer success teams to implement operational improvements that produce measurable results.
• Develop and monitor KPIs to track program success and surface opportunities for continuous improvement.
• Build detailed project plans, manage budgets, mitigate risks, and ensure timelines stay on track.
• Serve as a key liaison between stakeholders to align on objectives, scope, and deliverables.

Skills

Analytical skills

Communication skills

Problem-solving

Cross-functional collaboration

Education

Bachelor's degree in Business, Engineering, Operations, or related field

Tools

ERP systems

Supply chain platforms

Operational analytics tools

Job description

Role overview

A Program Manager for Strategic Operations is needed to lead complex, cross-functional operational programs within a digital manufacturing marketplace. The role centers on driving operational efficiency, scalability, and measurable outcomes across product, engineering, supply chain, and customer success teams in a fast-paced, innovation-driven environment.

Responsibilities

• Lead end-to-end management of complex, cross-functional operational programs from initiation through execution and delivery.
• Partner with product, engineering, supply chain, and customer success teams to implement operational improvements that produce measurable results.
• Develop and monitor KPIs to track program success and surface opportunities for continuous improvement.
• Build detailed project plans, manage budgets, mitigate risks, and ensure timelines stay on track.
• Serve as a key liaison between stakeholders to align on objectives, scope, and deliverables.
• Analyze data to inform decision-making and identify automation and process enhancement opportunities.
• Champion lean principles and operational best practices across the organization.

Requirements

• Bachelor's degree in Business, Engineering, Operations, or a related field.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced setting.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Nice to have

• Background in the automotive or industrial sectors.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

Benefits and work setup

• Estimated base salary range of $103,000–$134,000 annually, plus an annual bonus tied to skills, experience, and location.
• 401(k) match, medical, dental, and vision insurance; life and disability coverage.
• Generous paid time off including vacation, sick leave, floating and fixed holidays, plus maternity and bonding leave.
• Employee Assistance Program and additional wellbeing resources.
• Hybrid work arrangement.