Program Manager, Strategic Operations

Xometry; Waltham (MA); Hybrid; USD 103,000 - 134,000; Full time

Job summary

Xometry is seeking an experienced Program Manager, Operations, to oversee cross-functional programs, driving efficiency and scalability across product, engineering, and supply chain. This role emphasizes data-driven decision-making, KPI development, and timely delivery in a fast-paced, growth-oriented environment.

Ideal candidates bring 5+ years in program or project management, a bachelor's in a related field, and proficiency with ERP and PM tools.

Qualifications

• Bachelor's degree required.
• 5+ years in program/project management, operations, or supply chain.
• Experience leading large cross-functional programs in fast-paced environments.
• Strong analytical, problem-solving, and communication skills.
• Proven ability to manage budgets, timelines, and scope.
• Willingness to travel up to 25%.

Responsibilities

• Lead and manage complex cross-functional operational programs from initiation to delivery.
• Collaborate with product, engineering, supply chain, and customer success to drive improvements.
• Develop and monitor KPIs to track program success and identify improvement opportunities.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines.
• Serve as a liaison between stakeholders to ensure alignment on objectives.
• Analyze data to inform decisions and identify automation opportunities.
• Champion lean principles and operational best practices.

Skills

Program management

Cross-functional collaboration

Analytics

Budget management

Process improvement

Communication

Travel up to 25%

Education

Bachelor's degree in Business/Engineering/Operations

Tools

ERP systems

Microsoft Project

Jira

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing.

How You'll Contribute:

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.

What You Bring To Xometry:

• Bachelor's degree in Business, Engineering, Operations, or a related field.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience in the Automotive industry or Industrial backgroundis strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

The estimated base salary range for new hires into this role is $103,000-$134,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.