Program Manager- Stockton

Brains And Motion Education; Stockton (CA); On-site; USD 63,273 - 77,334; Full time

Job summary

Brains And Motion Education in Stockton, CA is seeking a Program Manager to lead day-to-day operations of assigned programs, ensuring safety, high quality, and strong school partnerships. You will oversee staffing, scheduling, curriculum alignment, and compliance, serving as the primary liaison for schools and internal teams while guiding instructors and staff.

This role emphasizes delivering programs that meet contracts and student needs.

Qualifications

• Bachelor’s degree preferred or equivalent relevant experience.
• 2+ years of experience in program management, education, youth programs, or operations.
• Experience managing staff and working directly with schools or districts.
• Strong organizational, communication, and problem-solving skills.
• Ability to work flexible hours, including early mornings, afternoons, evenings, and occasional weekends.
• Proficiency with scheduling, payroll, and operational systems (e.g., Paycom, Salesforce, Google Workspace).

Responsibilities

• Oversee daily operations of assigned programs, ensuring alignment with contracts, ratios, and schedules.
• Conduct regular site visits, observations, and check-ins to monitor program quality and instructor performance.
• Ensure programs follow curriculum expectations and provide a positive student experience.
• Address and resolve on-site issues in real time, escalating when necessary.
• Recruit, onboard, train, and retain program staff.
• Ensure staff meet all compliance requirements (background checks, mandated reporter training, TB, etc.).
• Manage staff schedules, coverage, substitutions, and timekeeping accuracy.
• Coach instructors through feedback, performance conversations, and professional development.
• Serve as first point of contact for staff concerns, call-outs, and scheduling needs.
• Build and maintain staff schedules using approved systems (e.g., Paycom)
• Monitor timecards for accuracy and compliance with scheduled hours
• Partner with payroll and operations teams to address discrepancies
• Support coverage for evenings, early dismissals, weekends, and special events as needed
• Act as the primary liaison between BAM and school/district partners
• Maintain strong relationships with principals, site contacts, and district stakeholders
• Communicate program updates, staffing changes, and operational needs
• Support contract adherence and flag discrepancies related to staffing, timing, or scope
• Ensure programs meet all licensing, district, and state requirements
• Follow and enforce BAM policies related to safety, supervision, and conduct
• Support ADA interactive processes, documentation requests, and attendance accountability as needed
• Document incidents, concerns, and corrective actions accurately and timely
• Collaborate closely with Operations, HR, Sales, Curriculum, and Payroll teams
• Maintain accurate records in internal systems (e.g., Salesforce, Paycom, internal dashboards)
• Provide regular updates, insights, and data to leadership
• Support special projects, seasonal transitions (summer/winter), and growth initiatives

Skills

Leadership

Communication

Problem-solving

Organizational skills

Staff coaching

Time management

Relationship building

Flexible scheduling

Education

Bachelor’s degree or equivalent

Tools

Paycom

Salesforce

Google Workspace

Job description

Job Details

Job Location: Sacramento - CA 95834

Position Type: Full Time

Salary Range: $70,304.00 - $70,304.00 Salary/year

Program Manager (PM)

Department: Operations

Reports To: Director of Operations / Regional Director

FLSA Status: Exempt

Pay: $70,304/ year

Location: Stockton, CA

Position Summary

The Program Manager (PM) is responsible for the day-to-day operational success of assigned programs and regions. This role oversees staffing, scheduling, program quality, compliance, and school partnerships, ensuring that BAM programs are delivered safely, consistently, and at a high standard. The PM serves as the primary point of contact for schools and internal teams and plays a critical role in supporting instructors and driving program excellence.

Key Responsibilities

Program Operations & Quality

• Oversee daily operations of assigned programs, ensuring alignment with contracts, ratios, and schedules
• Conduct regular site visits, observations, and check-ins to monitor program quality and instructor performance
• Ensure programs follow curriculum expectations and provide a positive student experience
• Address and resolve on-site issues in real time, escalating when necessary

Staff Management & Support

• Recruit, onboard, train, and retain program staff
• Ensure staff meet all compliance requirements (background checks, mandated reporter training, TB, etc.)
• Manage staff schedules, coverage, substitutions, and timekeeping accuracy
• Coach instructors through feedback, performance conversations, and professional development
• Serve as first point of contact for staff concerns, call-outs, and scheduling needs

Scheduling & Payroll Coordination

• Build and maintain staff schedules using approved systems (e.g., Paycom)
• Monitor timecards for accuracy and compliance with scheduled hours
• Partner with payroll and operations teams to address discrepancies
• Support coverage for evenings, early dismissals, weekends, and special events as needed

School & District Partnership

• Act as the primary liaison between BAM and school/district partners
• Maintain strong relationships with principals, site contacts, and district stakeholders
• Communicate program updates, staffing changes, and operational needs
• Support contract adherence and flag discrepancies related to staffing, timing, or scope

Compliance & Risk Management

• Ensure programs meet all licensing, district, and state requirements
• Follow and enforce BAM policies related to safety, supervision, and conduct
• Support ADA interactive processes, documentation requests, and attendance accountability as needed
• Document incidents, concerns, and corrective actions accurately and timely

Collaboration & Reporting

• Collaborate closely with Operations, HR, Sales, Curriculum, and Payroll teams
• Maintain accurate records in internal systems (e.g., Salesforce, Paycom, internal dashboards)
• Provide regular updates, insights, and data to leadership
• Support special projects, seasonal transitions (summer/winter), and growth initiatives

Qualifications

• Bachelor’s degree preferred or equivalent relevant experience
• 2+ years of experience in program management, education, youth programs, or operations
• Experience managing staff and working directly with schools or districts
• Strong organizational, communication, and problem-solving skills
• Ability to work flexible hours, including early mornings, afternoons, evenings, and occasional weekends
• Proficiency with scheduling, payroll, and operational systems (e.g., Paycom, Salesforce, Google Workspace)

Key Competencies

• Leadership and staff coaching
• Operational organization and attention to detail
• Strong judgment and decision-making
• Relationship building and communication
• Adaptability in fast-paced, changing environments
• Commitment to student safety and program quality