Program Manager Specialist

PINNACLE GROUP (Pinnacle Technical Resources); McLean (VA); On-site; USD 66,000 - 110,000; Full time

Job summary

PTR Global in McLean, VA is seeking a Program Manager Specialist to design, implement, and optimize processes for a large-scale program. You will work with cross-functional teams, align stakeholders, and ensure timely delivery in a fully onsite environment.

The role emphasizes business focus over technical PM, requires 7+ years experience, strong communication, and ability to drive governance, documentation, and performance metrics.

Qualifications

• Proven experience in process development and program coordination within a large-scale program or project environment.
• Strong ability to design, implement, and optimize processes and governance frameworks.
• Exceptional organizational and time-management skills with ability to manage multiple priorities.

Responsibilities

• Design and implement new processes to streamline operations and improve program efficiency across the division.
• Coordinate program activities with various teams to ensure alignment and integration of processes.
• Create and maintain comprehensive documentation of processes, guidelines, workflows, and best practices.

Skills

Process design

Program coordination

Stakeholder management

Documentation

Job description

Position: Program Manager Specialist
Location: McLean, Virginia
Duration: Contract
Job ID: 180195
Job Overview:
The Program Manager Specialist is responsible for supporting the design, implementation, and optimization of processes for a large-scale program that supports the division and its cross‑functional teams. This role requires a highly organized, business‑focused program manager with a strategic mindset who can create and refine efficient processes that enhance collaboration, productivity, and overall program success. The Program Manager Specialist will work closely with stakeholders and leadership to ensure alignment, drive timelines, and maintain high standards of execution in a fully onsite environment.
Responsibilities:

• Design and implement new processes to streamline operations and improve overall program efficiency across the division.
• Coordinate program activities by collaborating with various teams to ensure alignment, integration, and consistency of processes.
• Create, maintain, and continuously update comprehensive documentation of processes, guidelines, workflows, and best practices.
• Identify areas for process improvement and develop strategies and action plans to enhance existing processes and procedures.
• Engage with team leaders and key stakeholders to understand business needs and incorporate feedback into process design and optimization.
• Provide training, guidance, and ongoing support to teams on new or updated processes to ensure smooth adoption and effective execution.
• Monitor process performance, track key metrics, and prepare reports to measure effectiveness and identify opportunities for further optimization.
• Present process recommendations, status updates, and key findings to leadership and stakeholders in a clear and compelling manner.
• Drive timelines and deadlines with confidence, ensuring deliverables are met and dependencies are managed across multiple teams.
• Support continuous improvement initiatives within the program, fostering a culture of operational excellence and accountability.

Qualifications:

• Proven experience in process development and program coordination within a large‑scale program or project environment.
• Minimum of 7+ years of relevant experience as a business‑focused program manager or in a similar role.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities and complex workflows.
• Strong analytical and problem‑solving abilities, with a data‑informed approach to evaluating and improving processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Demonstrated strength in stakeholder management, including the ability to influence, negotiate, and build strong working relationships.
• Proven ability to present effectively to leadership, clearly articulating recommendations, risks, and status updates.
• Highly organized and detail‑oriented, with the ability to develop, execute, and maintain robust processes and governance frameworks.
• Experience working in a fully onsite environment and coordinating across multiple internal and external stakeholders.
• Proficiency in process management tools and software is preferred and considered a strong plus.
• Ability to work collaboratively in a fast‑paced, deadline‑driven environment while maintaining high quality standards.
• This is not a technical project manager role; candidates should have a strong business and process focus rather than a technical implementation background.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
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Pay Range: $70- $80/hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full‑time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at [phone]. To report any concerns, please email us at [e-mail]

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job‑related qualifications or assist recruiters in reviewing applications and interview responses. AI‑generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI‑generated recommendations.