Program Manager (Social Work)

Sunshine Residential Homes, LLC; Glendale (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading foster group home agency is seeking a passionate Program Manager to oversee seven group homes in Glendale, Arizona. This role involves ensuring compliance, supporting staff development, and fostering a nurturing environment for children who have experienced trauma. The ideal candidate will thrive in a fast-paced environment, possess strong leadership skills, and have a background in trauma-informed care.

Qualifications

• 3 years of experience in foster care or related industry.
• 1 year of supervisory experience.
• Ability to manage multiple locations and travel within the West Valley area.

Responsibilities

• Supervise and manage operations of 7 group homes.
• Ensure children’s academic, behavioral, and emotional needs are met.
• Provide continuous coaching and mentorship for staff.

Skills

Communication

Leadership

Emotional Intelligence

Trauma-Informed Care

Education

Bachelor’s degree in Social Work or related field

Tools

Microsoft Suite

Job description

Description

About Sunshine Residential Homes:

Sunshine Residential Homes is a dedicated foster group home agency that provides a safe, nurturing environment for children who have experienced abuse, neglect, or abandonment. Our focus is on sibling groups of three or more, with each home supporting 8 to 10 children, aged 3 to 17. We strive to create a family-like atmosphere while offering comprehensive support to ensure that each child thrives emotionally, academically, and socially.

Job Description:

We are currently seeking a passionate and dedicated Program Manager to join our leadership team. This position offers the opportunity to oversee seven of our group homes, providing essential support to both the children in our care and the staff responsible for their well-being.

The Program Manager plays a critical role in ensuring compliance with Sunshine policies and procedures, while also fostering an environment where children can meet academic goals and receive the support they need. You will supervise House Managers, offering guidance on academic progress, behavioral health, and daily living activities. In addition, you’ll act as a liaison between the administrative team and each group home, ensuring that maintenance, landscaping, and other facility needs are met. You will also ensure that children have access to enriching activities, from school events to social and recreational outings.

The ideal candidate is an empathetic leader who thrives in a fast-paced environment and is skilled in trauma-informed care. You will work closely with the Assistant Director to maintain a cohesive and communicative work culture, ensure consistency in the implementation of procedures, and support staff development through coaching and mentorship.

Key Responsibilities:

• Supervise and manage the operations of 7 group homes serving children aged 3-18.
• Provide leadership and guidance to House Managers, ensuring that children’s academic, behavioral, and emotional needs are met.
• Foster a trauma-informed care environment by equipping staff with the tools to manage various behaviors effectively.
• Serve as a bridge between the administrative office and the group homes, ensuring that facility needs such as maintenance and landscaping are addressed.
• Collaborate with the Department of Child Safety, schools, behavioral health agencies, and other partners to ensure holistic care for the children.
• Lead staff and client meetings, facilitating clear communication and problem-solving.
• Support staff in understanding and adhering to company policies, state regulations, and best practices for safety and compliance.
• Provide continuous coaching, leadership, and mentorship for House Managers and Direct Support Staff.
• Be on-call one weekend every five weeks to support staff and respond to urgent needs.
• Report to the Assistant Director and work collaboratively with colleagues to streamline operations and improve overall performance.

Requirements

Qualifications:

• Education: Bachelor’s degree in Social Work or a related field is required.
• Experience: At least 3 year of experience in foster care or a related industry and 1 year of supervisory experience.
• Strong communication skills, both oral and written, with the ability to convey complex information clearly.
• High emotional intelligence, with the ability to manage teams with compassion and respect.
• Familiarity with trauma-informed care practices.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint) is required.
• Ability to manage multiple locations and travel within the West Valley area.