Program Manager- Skilled Nursing CA Only

ZipRecruiter; Los Angeles (CA); Remote; USD 69,000 - 72,000; Full time

Job summary

A leading organization in caregiver training seeks a Program Manager to oversee operations and coordinate teams. This remote role requires strong management skills, a commitment to social justice, and experience in program development. The ideal candidate will foster partnerships, manage deliverables, and ensure quality training for caregivers. Comprehensive benefits are offered, including medical coverage and generous paid time off.

Benefits

100% employer-paid medical, dental, and vision

Pension plan with 21% employer contribution

Generous paid time off

Qualifications

• 5-7 years of program management experience.
• At least 3 years of supervisory experience.

Responsibilities

• Oversees program operations and coordinates teams.
• Builds relationships with community partners and unions.
• Handles financial tasks and manages logistics for activities.

Skills

Communication

Problem Solving

Organizational Skills

Cultural Sensitivity

Planning

Education

Bachelor’s degree in Social Work

Master’s preferred

Tools

Salesforce

Google Workspace

Zoom

Job description

Program Manager - Skilled Nursing

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California, training over 35,000 home care and nursing home caregivers in the past 20 years. We are pioneers in home care training and are the only organization in the country to demonstrate the value of evidence-informed training programs on both the workforce population and the low-income seniors and people with disabilities they serve, with curricula licensed in four other states.

Training is one component of a complex system of long-term care. We know from our experience and impact studies that training can lead to higher retention rates and better quality care, as caregivers gain the knowledge and confidence to succeed. Since most caregivers are immigrant women living in under-invested communities across the state, we meet them where they are—providing training in six

CCA develops quality programs for both IHSS home care workers and Skilled Nursing Facility workers. We have a deep partnership with SEIU Local 2015, the labor union representing IHSS and SNF workers across California. Our Labor Management Training Partnership for nursing home workers is based on partnership systems where skilled nursing facility employers collaborate with SEIU Local 2015 to benefit the workforce and improve care through high-quality courses, certifications, and apprenticeship programs.

Reports to: Director of Programs - Skilled Nursing

Salary Band: $69,500 - $72,000

Status: Salary Exempt

Work Location: Remote in Los Angeles, CA 90059

*Travel to the Los Angeles area for in-person meetings will be required 2-8 times per year.

Position Summary

The Program Manager oversees program operations, coordinates with recruitment and instructional teams, manages implementation, fosters partner relationships, and ensures deliverables are met. The role includes supervising staff and supporting process improvements to achieve program goals.

Key Roles and Responsibilities

1. Collaborate with the Director of Programs - SN and teams to design programs that meet the needs of skilled nursing facility workers and home care providers.
2. Coordinate between program development, recruitment, and instructional efforts, ensuring seamless communication.
3. Partner with the Data Team to maintain data accuracy, conduct audits, and generate reports and documentation.
4. Support the Programs Division staff through guidance and resource provision.
5. Build and maintain relationships with SEIU Local 2015, workers, facilities, unions, and community partners.
6. Manage logistics for program activities such as graduations, meetings, and training events.
7. Handle financial tasks including processing invoices, reimbursements, stipends, and bonuses.
8. Oversee resource procurement and authorize transactions.
9. Draft and maintain operational documents like SOPs and contracts.
10. Provide administrative support, including Salesforce data entry, to ensure efficiency.

Experience and Qualifications

• Bachelor’s degree in Social Work, Healthcare, Non-profit Management, or related field; Master’s preferred.
• 5-7 years of program management experience with a strong track record of tracking deliverables.
• At least 3 years of supervisory experience.
• Proficiency in Zoom, Google Workspace, Salesforce, CRM, LMS, and relevant software.
• Bilingual in Spanish-English, Korean-English, Armenian-English, Cantonese-English, or Mandarin-English.
• Exceptional communication, problem-solving, planning, and organizational skills.
• Strong interpersonal skills, cultural sensitivity, and experience with diverse audiences.
• Ability to anticipate issues, plan solutions, and manage obstacles.
• Highly organized, proactive, results-oriented, and capable of managing multiple projects in a fast-paced environment.
• Commitment to social and economic justice aligned with CCA’s mission and values.
• Valid CA Driver’s License and reliable transportation required.
• Flexibility to work evenings and weekends as needed.

Benefits

• Comprehensive benefits including 100% employer-paid medical, dental, and vision for employees and dependents.
• Pension plan with 21% employer contribution and a 401K plan.
• Generous paid time off, including vacation, sick leave, and 15 paid holidays, including your birthday.

At CCA, equity and inclusion are central to our mission. We encourage applications from diverse racial, cultural, and ability backgrounds, and from bilingual and bicultural professionals. CCA is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, gender, age, disability, genetic information, parental status, or other protected categories.