Program Manager- Skilled Nursing CA Residents Only

Advancecaregivers; Los Angeles (CA); On-site; USD 69,000 - 72,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the lives of caregivers in California. As a Program Manager, you will play a crucial role in overseeing and implementing programs that support skilled nursing facility workers and home care providers. Your leadership will foster collaboration among teams, ensuring that all objectives are met while promoting quality training and retention in the caregiving workforce. This position offers a unique opportunity to make a meaningful impact in the community, backed by a commitment to diversity, equity, and inclusion. If you are passionate about social justice and have the skills to drive program success, this role is perfect for you.

Benefits

100% employer-paid medical coverage

Defined benefit pension plan

Generous time off policy

Fifteen paid holidays including birthday

Qualifications

• 5-7 years of program management experience with a strong track record.
• Bachelor's degree in relevant fields required.

Responsibilities

• Oversee operations of various programs and coordinate with teams.
• Manage logistics of program activities and ensure deliverables are met.

Skills

Program Management

Interpersonal Skills

Problem-Solving

Organizational Skills

Communication Skills

Data Management

Bilingual (Cantonese-English or Mandarin-English)

Education

Bachelor’s degree in Social Work

Bachelor’s degree in Healthcare fields

Bachelor’s degree in Non-profit Management

Tools

Salesforce

Google Workspace

Zoom

CRM

LMS

Job description

Career Opportunities with Center for Caregiver Advancement

A great place to work.

Current job opportunities are posted here as they become available.

Program Manager- Skilled Nursing CA Residents Only

The Center for Caregiver Advancement (CCA) is building the workforce of highly trained caregivers that many Californians can’t live without.

For over two decades, CCA has been at the forefront of an equity-driven movement for quality training and quality jobs. CCA is one of the largest providers of training for long-term caregivers in California– training over 35,000 home care and nursing home caregivers in the past 20 years.

Training is one piece of a large, complex system of long-term care. We know from our long history in the field and studies of our impact that training can lead to higher rates of retention and quality care because caregivers have the knowledge and confidence to be successful in their jobs.

CCA develops quality programs for both IHSS home care workers and Skilled Nursing Facility workers. Our Labor Management Training Partnership for nursing home workers is grounded in partnership systems in which skilled nursing facility employers collaborate with SEIU Local 2015 to benefit the workforce and provide higher-quality care to residents.

Reports to: Director of Programs- Skilled Nursing

Salary Band: $69,500-$72K

Status: Salary Exempt

*Travel to the Los Angeles area for in-person meetings will be required between 2-8 times during the year

Position Summary:

The Program Manager is responsible for overseeing the operations of various programs, including coordinating with recruitment and instructional teams. This role involves managing program implementation, fostering relationships with partners, and ensuring that all deliverables are met.

Key Roles and Responsibilities:

1. Work collaboratively with the Director of Programs- SN and relevant teams to design meaningful programs that address the critical needs of skilled nursing facility workers and home care providers.
2. Bridge the gap between program development, recruitment efforts, and instructional work, fostering seamless communication across teams.
3. Partner with the Data Team to ensure data accuracy aligns with program targets through regular data audits.
4. Empower the Programs Division team by providing day-to-day guidance and support.
5. Cultivate strong relationships with SEIU Local 2015, workers, skilled nursing facilities, labor unions, community partners, and other stakeholders.
6. Manage the logistics of program activities, including student graduations, staff meetings, and training events.
7. Handle financial management by processing and approving invoices, reimbursements, stipends, and retention bonuses.
8. Ensure proper resource allocation by ordering approved supplies and authorizing company credit card transactions.
9. Draft and maintain essential documents such as Standard Operating Procedures and contracts.
10. Provide comprehensive administrative support, including Salesforce tasks and manual data entry, to maintain program efficiency.

Experience and Qualifications:

1. Bachelor’s degree in Social Work, Healthcare fields, Non-profit Management, or related.
2. Minimum 5-7 years of experience in program management, with a strong track record.
3. Minimum 3 years of supervisory experience.
4. Proficient in using Zoom, Google Workspace, Salesforce, CRM, LMS, and other relevant software.
5. Cantonese-English, or Mandarin-English preferred.
6. Exceptional writing, presentation, problem-solving, planning, and organizational skills.
7. Strong interpersonal skills and experience with diverse audiences.
8. Ability to anticipate issues, plan solutions, and manage obstacles.
9. Highly organized, detail-oriented, proactive, and results-oriented.
10. Commitment to social and economic justice and the goals, mission, and values of CCA.
11. Valid CA Driver’s License and reliable transportation required.
12. Flexibility to work evenings and weekends as needed.

Benefits:

1. 100% employer-paid medical, dental, and vision coverage for employees and eligible dependents.
2. Defined benefit pension plan with vesting at 3 years - CCA contributes 21% of your annual salary to your pension.
3. Generous time off policy, including accrued vacation and sick leave.
4. Fifteen (15) paid holidays, including your birthday, is a paid holiday.

At the Center for Caregiver Advancement, diversity, equity, and inclusion are at the core of our mission. Our organization reflects the communities we serve and is committed to fostering a compassionate and inclusive workplace.

We strongly encourage applications from people of diverse racial and ethnic backgrounds, individuals living with disabilities, bilingual and bicultural professionals, and members of the LGBTQ+ community.

CCA is an Equal Opportunity Employer and does not discriminate based on race, color, sex, national origin, religion, disability, age, protected genetic information, sexual orientation, gender identity, or parental status.